Personal Banker Mortgage
1 day ago
Primary Objective
Drive the acquisition of new mortgage loans by achieving personal sales targets and delivering outstanding customer service. You will play a key role in helping customers realize their homeownership goals while cross-selling
MRTA
products to achieve the required penetration rate.
Key Responsibilities
1. Mortgage Financial Targets
- Achieve assigned personal sales targets for mortgage loans.
- Attain and maintain a minimum
MRTA penetration rate of 80%
through proactive cross-selling and customer engagement.
2. Sales Productivity & Business Development
- Deliver a minimum monthly sales productivity of
RM2.5 million
in mortgage loans. - Build and sustain strong business relationships with key stakeholders, including
developers, lawyers, valuers, and real estate agents
, to drive continuous business opportunities. - Identify new market opportunities and develop effective sales strategies to expand the customer base.
3. Compliance & Risk Management
- Ensure full compliance with all internal policies, external regulatory requirements, and credit and service standards.
- Exercise due diligence in all
Know Your Customer (KYC)
and
Anti-Money Laundering (AML)
processes, including account openings, verification of documents, and reporting of suspicious transactions. - Maintain data accuracy and ensure all customer income documents are properly verified and original-sighted.
- Conduct thorough face-to-face interviews with customers to ensure authenticity and understanding of loan requirements.
Why Join Us
- Opportunity to
grow your career
in the mortgage and retail banking industry. - Attractive
incentive scheme
and performance-based rewards. - Continuous
learning and development support
through structured training programs. - Be part of a
dynamic, high-performing team
that values professionalism, collaboration, and excellence
Available Location : Jalan Tun Sambanthan Branch, Ipoh.
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