Assistant Retail Innovation Manager

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Unilever Full time 800,000 - 1,200,000 per year

JOB TITLE: ASSISTANT RETAIL INNOVATION MANAGER

FUNCTION: CUSTOMER DEVELOPMENT

About Unilever
On any given day, two billion people use Unilever products to look good, feel good and get more out of life. With more than 400 brands focused on health and wellbeing, no company touches so many people's lives in so many ways. Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann's and Omo, alongside trusted local names such as Andrélon, Blue Band and Conimex.

The Purpose Of The Role
Integration of customer, channel, brand & category objectives, from insights about shoppers into activities that drive business and build brands' equity live instore.

Embed sustainability to deliver sustainable growth as part of the company vision and growth pillar. Ensuring overall company plans and delivers to '0' business waste.

Key Responsibilities

  • Collaborate with customer to identify category growth opportunity. Prepare category selling story on the outcome of the research and integrate into category jobs to be done.
  • Understand internal category strategy and jobs to be done.
  • Focus winning shoppers at point of purchase by integrating and strategically targeting to enhance or enrich shoppers in-store experience in order to drive sales and brand equity.
  • Develop category management plan for collaboration with customer integrating category strategy based on Will, Skill, Importance classification. Identifying the sweet spot (triple win, job to be done and prioritizing the right touch points across the full consumer and shopper journey (paths to purchase).
  • Plan channel shopper research and write research brief aligning to customer expectations. Work with Consumer & Market Insight on conducting research and outcome of the research.
  • Identify range gap and tail sku for recommendation to Customer Strategy & Planning (CSP).
  • Analyse the category performance and identify issues, gap and opportunity.
  • Review the account performance and develop the category prioritization matrix within the account.
  • Define channels by using channel differentiators (primary shopper and shopping environment).
  • Prepare assortment strategy integrating internal Core of the core (COTC) SKUs & NPD to drive shelf productivity and present to customer.
  • Understand shopper's decision hierarchy to design placement strategy.
  • Adapt category prioritization matrix to channel visibility blueprint and allocate investment to execute the plan.
  • Use Shopper and Retailer data & insights to develop Channel/Account specific customized Shopper Marketing programs.
  • Conduct Channel Audit by reviewing category performance by channel and identify issues and opportunity. Develop recommendation and present to CSP for input into Integrated Business Plan.
  • Review COTC performance using sell in data and benchmark to sell out and Nielsen. Work with CSP to reflect the right assortment strategy to win in Total Distribution Points (TDP).
  • Design placement strategy that better connect shoppers to the brands and to maximize the sales per linear foot, drive footfall to the stores, increase basket size and being competitive advantage for the customer.
  • Design customized visibility placement to drive growth and propose to customer. Coordinate with customer facing team to get customer approval to roll out the visibility plan.
  • Collaborate with CSP Lead to develop local Customer Facing Consumer Strategy (CFCS) and conduct will, skill and importance for customer prioritization
  • Present to customer on the category placement strategy.
  • Monitor implementation and evaluate effectiveness of the execution from perspective of growth and ROI.

KEY STAKEHOLDER

  • Internal: Customer Business Development (CBD) / Customer Strategy Planning (CSP)
  • External: Retailers, Promotional and Sell-Out Agencies

Essential Experience/Skill/Knowledge

  • Data-driven and highly analytical
  • Proficient in Microsoft Application (e.g. Excel, Power Point & Power BI)
  • Proficient in Nielson Application (e.g. Spaceman & Nielson answer)

Desired Experience/Skill/Knowledge

  • Experience in FMCG Industry
  • Experience in field sales/trade marketing/marketing
  • Experience in Consumer/Shopper Insights
  • Experience in shopper marketing/category management will be a key advantage

Travel
10% of traveling time is required.

ARE YOU INTERESTED?
Please apply online and add your updated resume. Your application will be reviewed against our requirements and we will be in touch to provide you with an update on the status of your application if shortlisted.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their 'Whole Self' to work and this includes you Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.


  • Retail Assistant

    2 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia LC Waikiki Retail Malaysia SDN BHD Full time 8,000 - 12,000 per year

    A branch of LC Waikiki, an Istanbul-based retail chain, based at Berjaya Times Square and we are looking to hire sales assistants, specifically:Sales floor assistantsWarehouse clerksCashiersQualifications and qualities that we are seeking:Minimum SPM.Fluent in English and Malay.Computer literate.Strong basic math skills.Great customer service.Professional at...


  • Kuala Lumpur, Kuala Lumpur, Malaysia LC Waikiki Retail Malaysia SDN BHD Full time 24,170 per year

    A branch of LC Waikiki, an Istanbul-based retail chain, based at Berjaya Times Square and we are looking to hire sales assistants, specifically:Sales floor assistantsWarehouse clerksCashiersQualifications and qualities that we are seeking:Minimum SPM.Fluent in English and Malay.Computer literate.Strong basic math skills.Great customer service.Professional at...


  • Kuala Lumpur, Kuala Lumpur, Malaysia NITORI RETAIL SINGAPORE PTE LTD Full time 30,000 per year

    NITORI RETAIL MANAGER CANDIDATE (NRMC)We are seeking enthusiastic fresh graduates with Bachelor's Degree to join us as NRMC, a role designed to develop future managers for our expanding retail operations.Why NITORI RETAIL MALAYSIA:We are on a mission to enrich homes across Malaysia and plan to open at least 5 new stores annually.We offer significant career...

  • Assistant Manager

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Ikano-Retail Full time 120,000 - 180,000 per year

    Company DescriptionMyTOWN Shopping Centre is a super-regional shopping centre for friends and family on the fringes of the Central Business District of Kuala Lumpur. The shopping centre is a one-stop destination for shopping, dining and entertainment with more than 400 stores. Anchored by IKEA, MyTOWN Shopping Centre is set to deliver a fantastic customer...

  • Retail Assistant

    2 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia PLC PET LOVERS CENTRE SDN. BHD. (RETAIL) Full time 2,000 - 2,300 per year

    ResponsibilitiesA customer service representative who supports the day-to-day business operations of the retail store in meeting sales target/KPIs in line with business objectives.Perform cashiering functions in terms of product purchase by balancing cash registers.Recommend and promote product or PLC membership sign-ups and renewals to meet customers' needs...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Ikano-Retail Full time 60,000 - 120,000 per year

    Company DescriptionMyTOWN Shopping Centre is a super-regional shopping centre for friends and family on the fringes of the Central Business District of Kuala Lumpur. The shopping centre is a one-stop destination for shopping, dining and entertainment with more than 400 stores. Anchored by IKEA, MyTOWN Shopping Centre is set to deliver a fantastic customer...

  • Retail Assistant

    2 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Ozwin Retailing Sdn Bhd Full time 30,000 - 40,000 per year

    About the role Are you passionate about delivering exceptional customer service and thriving in a personalised retail environment? We are seeking a dedicated Retail Assistant to join the team at Ozwin Retailing Sdn Bhd in Kuala Lumpur - Pavilion Damansara. This full-time role will see you play a vital part in ensuring our customers enjoy a seamless and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Peoplelogy Development Sdn Bhd Full time 90,000 - 108,000 per year

    Role Overview:The Product & Innovation Manager (Course Content) is responsible for leading the design, development, and continuous improvement of innovative learning products and course content. This role combines strategic thinking, product management, and instructional design expertise to ensure course offerings are market-relevant, engaging, and aligned...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Private Advertiser Full time 120,000 - 240,000 per year

    The Senior Retail Operation Manager leads the overall store network strategy and retail performance across Malaysia. This role is responsible for setting the retail direction, enhancing client experience, developing retail leadership, and ensuring operational and service excellence. As a key business partner to the Country Manager, this position plays a...

  • Store Manager

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Succeo Retail Full time 80,000 - 120,000 per year

    Job Descriptions:Oversee daily store operations to ensure efficiency and profitabilityDrive sales to meet and exceed targets and KPIsDeliver exceptional customer service and resolve customer complaints professionallyLead, motivate, and manage store staff to perform at their bestRecruit, train, and onboard new team membersSchedule shifts and manage staff...