Asst. Manager
3 days ago
Lead the Authorization operations and fraud prevention strategy while driving process improvements to enhance service, performance, and operational excellence.
Job Description:- Lead and manage daily operations for Card Authorization and contribute to fraud mitigation strategies.
- Analyse and improve operational processes to ensure efficient support and enhanced service delivery.
- Monitor and evaluate team performance through structured KPIs and continual coaching.
- Drive reporting and data analysis to support strategic decision-making and performance improvements.
- Conduct rule writing and propose enhancements to Real-Time Fraud Detection strategies based on trends and case analysis.
- Lead operational and compliance investigations, implementing effective corrective actions.
- Collaborate across departments to ensure alignment of operational support and business functions.
- Train, develop, and supervise subordinates to support professional growth and strengthen team capabilities.
- Identify development needs and propose relevant training to enhance staff performance and productivity.
Requirements:
- Degree or Advanced Diploma in a related field.
- Minimum 5 years of experience in financial services, with at least 3 years in Credit Card Authorization/Operations.
- At least 3 years of experience in supervising staff and managing team performance.
- Strong analytical and problem-solving skills; independent and result-oriented.
- Solid understanding of Credit Card Authorization processes, BNM and card scheme requirements.
- Proficiency in MS Office applications and fluent in both English and Bahasa Melayu.
- Effective leadership, communication, and organizational skills.
- Able to work under pressure in a fast-paced environment and handle multiple priorities.
-
Manager / Asst Manager - Compliance (Fcc
7 days ago
Kuala Lumpur, Malaysia Hong Leong Bank Full timeManager / Asst Manager - Compliance (FCC Trade-Based Money Laundering) **If you are looking to excel and make a difference, take a closer look at us...** **Job Description**: **Overview** The incumbent to report to the Manager - Compliance (FCC Advisory) in establishing the Anti-Money Laundering/Counter Financing of Terrorism (AML/CFT) and Sanction...
-
Asst Manager, Fraud Investigation
3 days ago
Kuala Lumpur, Malaysia Hong Leong Bank Full timeAsst Manager, Fraud Investigation **If you are looking to excel and make a difference, take a closer look at us...** **Job Purpose Summary**: - Ensure Fraud risks are adequately identified, assessed, monitored and controlled in conjunction with the Business and other control functions - Cultivate Compliance culture in Fraud Unit, placing high priority on...
-
Asst Manager
2 weeks ago
Kuala Lumpur, Malaysia Hong Leong Bank Full timeAsst Manager - Personal Financial Services Credit (Credit Evaluation - Unsecured Personal Loan)-2 **If you are looking to excel and make a difference, take a closer look at us...** **Job responsibilities**: - To evaluate, recommend and approve Personal Loans with lending limits for the respective assigned regions. - To evaluate and recommend loans for...
-
Restaurant Asst Manager
2 weeks ago
Kuala Lumpur, Malaysia Asia Career Full timeAs a Restaurant Asst. Manager (Japanese Hotel), you will assisting in oversee all aspects of restaurant operations to ensure an outstanding experience for both guests and team members. Your **primary responsibilities** will include managing staff, enhancing customer service, and adhering to budgetary guidelines. Your key tasks will involve: - Overseeing...
-
Kuala Lumpur, Malaysia Hong Leong Bank Full timeAsst Manager, Consumer Collection Team Leader Mortgage **If you are looking to excel and make a difference, take a closer look at us...** - **Job responsibilities**: - Leading a team of 3 to 5 members to drive and achieve their individual and unit targets. - Demonstrated ability to maintain private and confidential information at their discretion. -...
-
Asst Manager
2 weeks ago
Kuala Lumpur, Malaysia Hong Leong Bank Full timeAsst Manager - Personal Financial Services Credit (Portfolio Reporting & Management) **If you are looking to excel and make a difference, take a closer look at us...** **Functional (job responsibilities)** - Periodic data extractions and preparations of monitoring reports; - Perform ad-hoc data/ reports/ analysis to support Management, BNM, Internal or...
-
Kuala Lumpur, Malaysia Citi Full timeAt **Citi**, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help...
-
Asst Manager
2 weeks ago
Kuala Lipis, Malaysia Hong Leong Bank Full timeAsst Manager - Personal Financial Services (Operations & Customer Service) **If you are looking to excel and make a difference, take a closer look at us...** CSOM - BC - Mgr - (Customer Service & Operations) - N4 About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing...
-
Asst Manager
1 day ago
Kuala Lumpur, Malaysia Hong Leong Bank Full timeAsst Manager - HLISB (Shariah Audit) **If you are looking to excel and make a difference, take a closer look at us...** **Key Responsibilities and Accountabilities** **Functional (job responsibilities, depending on assignment to which function(s) as listed below)**: - Periodical assessment from time to time to provide an independent assessment and...
-
Assistant Front Office Manager
1 day ago
Kuala Lumpur Centre, Kuala Lumpur, Malaysia Mandarin Oriental, Kuala Lumpur Full time 80,000 - 120,000 per yearASSISTANT FRONT OFFICE MANAGERMandarin Oriental Kuala Lumpur is looking for a Assistant Front Office Manager to join our Front Office team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the...