Key Account Manager

4 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia SharkNinja APAC Full time

Our mission to positively impact people's lives every day in every home around the world allows our employees to be thinkers and tinkerers, designers and doers, creators and number crunchers, makers of things they love.

Shark Ninja is expanding our APAC business and scaling it rapidly. Our two brands, Shark, and Ninja, have enjoyed unprecedented growth in the past 5 years, driven mainly by the very strong innovation pipeline on both brands. Given this success in our existing markets, Shark Ninja has embarked on a bold plan for growing APAC business, in which Malaysia plays a critical role. We have taken over this market from our distributors, so that we can run them directly and drive strong growth, behind innovation and investments.

As we continue to grow, we are looking for a Business Development Manager to join our team. This role will be based in Malaysia.

Here are some of the EXCITING things you will get to do:

  • Responsible for developing assigned offline retail channels and accounts in Singapore.
  • Business QBR with key accounts to review and grow business.
  • Regular store visits to build engagement and mindshare with retail salespersons.
  • Engage with various functions at retailers for smooth business relationships - Operations, Finance, Marketing & and SOH teams.
  • Available End-to-end account management – SPOC for all business-related requirements to the appointed Key Accounts.
  • Drive and monitor purchase orders, AR collection, Channel inventory, Sell-out, and Product mix.
  • Consistent updates on market Inside and competitor activity/pricing updates.
  • Ensure to achieve monthly and quarterly targets and exceed objectives.
  • Meet internal cadence, Weekly, Monthly, Quarterly and Annual business management timings.
  • Business planning, national promotional calendars, reviews demand planning and able to work with the Marketing team to plan and optimize channel marketing spending and execute to meet business objectives.
  • Responsible for product launches, phase-in / out, and range selection.
  • Analyze sales trends and engage with regional sales/product teams to improve productivity.

Requirements

  • 5–8 years in sales, key account management, or e-commerce within consumer goods, appliances, or lifestyle tech.
  • Strong understanding of P&L, margin structures, pricing, and trade spend ROI.
  • Proven track record managing Lazada, Shopee, or Amazon accounts; skilled in conversion, traffic, and CRM optimization.
  • Proficient in Excel and data analytics; able to translate performance data into actionable insights.
  • Confident in negotiating commercial terms and handling high-level discussions.
  • Hands-on approach; ability to drive execution from strategy to shelf or listing page.
  • Effective communicator who can work cross-functionally across marketing, supply chain, and finance.
  • Thrives in a high-growth, fast-moving, entrepreneurial environment.
  • Strong presentation skills, fluent in English (Mandarin or Bahasa a plus).
  • Previous experience in companies in Consumer Electronics, Small Domestic Appliances is a plus

Your role in leading our success drivers & representing our unique mindset:

  • Lead us to be "RARELY SATISFIED"
  • Make things better each day; "PROGRESS OVER PERFECTION"
  • Use your knowledge of our consumer, understand that "DETAILS MAKE THE DIFFERENCE,"
  • Deliver something great; "WINNING IS A TEAM SPORT"
  • Be clear and honest, "COMMUNICATING FOR IMPACT."

Explore SharkNinja On Our Social Channels

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