Operations Project Manager
23 hours ago
For People Who Turn Chaos Into SystemsWho We Are:We are Wunderbath )Malaysia's quirkiest handmade bath & beauty brand. Our ultra-realistic kuih soaps have gone viral with 102+ corporate clients including CIMB, Westin, Marriott, Secret Recipe, Dermalogica and moreWe've grown profitably year-on-year organically with a lean team, and now we need someone to build the operations backbone to scale.The Role:You'll be our operations backbone – coordinating production, suppliers, inventory, and logistics WHILE building the systems and SOPs that make everything run smoothly without constant firefighting.This is 50% execution + 50% systemization.You don't just solve problems – you create systems so problems don't happen again.What You'll Do:EXECUTE (50% of your time):Coordinate production team on daily schedulesManage 3PL warehouse (fulfillment, deliveries, issues)Order from suppliers + chase deliveries relentlesslyTrack inventory in SiteGiant ERPManage all project deadlines (campaigns, corporate orders)Hire part-timers when neededDrive to suppliers/warehouse when urgentSolve every operational fire that pops upSYSTEMIZE (50% of your time):Create SOPs for everything (ordering, QC, production, packing, delivery)Document workflows so anyone can follow themBuild checklists that prevent mistakesIdentify bottlenecks and fix them permanentlyImplement tracking systems (deadlines, supplier lead times, inventory levels)Optimize processes to reduce costs and save timeMake the business run without you (train others, delegate, document)Goal: In 12 months, operations run smoothly even when you're on holiday. Everything is documented, tracked, and systematic.You're Our Perfect Fit If:MUST-HAVES:2-3 years in operations/logistics/supply chainValid driving license + own transport (will drive for errands)Love creating systems – You see chaos and immediately think "how do I fix this permanently?"Fast executor – Get things done TODAY, not next weekMaster documenter – You naturally create checklists, SOPs, tracking sheetsOrganized multitasker – Handle 10+ projects without dropping ballsTech-comfortable – SiteGiant, Google Sheets, apps, WhatsApp coordinationProblem-solver without emotions – When things break, you fix them AND prevent them from breaking again in calmnessStrong communicator – English & BM (Mandarin bonus)BONUS POINTS:Experience with inventory management software (SiteGiant, XERO)Familiar with e-commerce logisticsExperience managing custom production (not just mass manufacturing)You've worked in startups or SMEs with
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