Operations – Senior Executive

1 day ago

Bandar Utama Selangor, Malaysia Private Advertiser Full time 90,000 - 120,000 per year

Operations – Senior Executive

Job Summary:

We are seeking a highly organized and results-driven Operations Senior Executive to oversee and manage the day-to-day operations of The Capitol. This role is critical to ensuring the building operates efficiently, safely, and in line with brand standards. The ideal candidate will have experience in facilities management, vendor coordination, safety compliance, and tenant relations within the retail or commercial real estate sector.


Key Responsibilities:

Facility & Maintenance Management:

  • Oversee the maintenance of the building's infrastructure, including HVAC, electrical, plumbing, elevators, and housekeeping.
  • Coordinate with maintenance teams and service providers for timely repairs and preventive maintenance.
  • Ensure cleanliness, hygiene, and aesthetic standards of the mall are maintained at all times.

Security & Safety Compliance:

  • Supervise mall security operations, emergency response systems, and fire safety drills.
  • Ensure all safety protocols, statutory and legal compliance (fire NOC, licenses, etc.) are up to date.
  • Conduct periodic safety audits and risk assessments.

Vendor & Staff Management:

  • Manage contracts and relationships with outsourced vendors or service provider (housekeeping, security, maintenance, landscaping, etc.).
  • Monitor vendor or service provider performance, quality of service, and adherence to service level agreements.
  • Lead and supervise the operations team including technicians, supervisors, and support staff.

Tenant Coordination:

  • Serve as the main point of contact for operational needs of Building tenants.
  • Coordinate fit-outs, handovers, repairs, and compliance requirements for Podium and Offices.
  • Handle tenant complaints and service requests promptly.

Operational Efficiency & Cost Control:

  • Prepare and manage annual operations budgets.
  • Identify cost-saving opportunities while maintaining service quality.
  • Ensure efficient utility management (electricity, water, etc.) and sustainable practices.

Daily Operations & Reporting:

  • Ensure smooth day-to-day functioning of Building operations.
  • Maintain logs, MIS reports, incident reports, and maintenance schedules.
  • Collaborate with other departments (marketing, leasing, finance) to support mall-wide initiatives.

Qualifications:

  • Bachelor's degree in Facilities Management, Engineering, or related field.
  • Min. 2 years of experience in mall & office tower operations.
  • Strong knowledge of building systems (MEP), vendor management, and statutory compliance.
  • Excellent leadership, coordination, and problem-solving skills.
  • Proficiency in MS Office and familiarity with facility management software/tools.
  • Ability to work flexible hours, including weekends and holidays if needed.

Preferred Traits:

  • Proactive and hands-on approach.
  • Strong interpersonal and negotiation skills.
  • Detail-oriented with a focus on quality and safety.
  • Ability to manage multiple tasks and prioritize effectively.

  • Operations Executive

    2 weeks ago

    Bandar Utama, Selangor, Malaysia BANDAR UTAMA CITY CENTRE SDN BHD Full time 60,000 - 80,000 per year

    Job Scope:· Address and resolve building defect issues that may impact customer satisfaction.· Handle customer inquiries and complaints related to building defects.· Assist in implementing new processes and procedures to enhance operational efficiency.· Collect, analyze, and interpret operational data to generate reports.· Prepare and present reports on...

  • Senior Executive, Credit Control

    2 weeks ago

    Bandar Utama, Selangor, Malaysia Pico Hub Services Sdn Bhd Full time 60,000 - 120,000 per year

    We are seeking proactive, business-minded individuals to join our Credit Control team. This role plays a key part in managing credit control activities, supporting business growth while mitigating financial risks. The ideal candidate thrives in a fast-paced environment, possesses strong analytical skills, attention to detail, and excellent communication...

  • Operations Lead

    2 weeks ago

    Bandar Utama, Malaysia Bjak Full time

    Lead Operations That Drive Scale, Efficiency, and Impact Across Southeast AsiaAt BJAK, we're on a mission to make insurance and financial services simpler, smarter, and more inclusive for millions across Southeast Asia. As Operations Lead, you'll lead the backbone of that mission-ensuring our systems, teams, and processes operate seamlessly across...

  • Senior Finance Executive

    2 weeks ago

    Bandar Utama, Malaysia Bjak Full time 90,000 - 120,000 per year

    About UsBJAK is Southeast Asia's largest digital insurance platform, headquartered in Malaysia with operations in Thailand, Taiwan, and Japan. Through , we help millions find affordable and comprehensive protection by simplifying complex financial services through technology. We're lean, ambitious, and solving meaningful problems at scale. Our investments in...

  • Executive/Senior Executive, Finance

    2 weeks ago

    Bandar Utama, Malaysia Versa Asia Sdn. Bhd. Full time 48,000 - 72,000 per year

    The Role:We're looking for a finance and execution specialist to support and implement Versa's long term objectives and set its course. This role is highly strategic; it offers the opportunities to learn across multiple disciplines within Versa as well as to lead high-priority projects. You'll work closely with the management team, strategy, product, and...

  • senior executive, finance

    2 weeks ago

    Bandar Utama, Selangor, Malaysia HEALTHCARE PLANET SDN. BHD, Full time 14,400 - 180,000 per year

    We are expanding Join our dynamic team in the wellness and spa industry where you will play a key role in ensuring the smooth and accurate operations of our finance function.Key Responsibilities:Manage and plan the company's cash flow to ensure financial stability.Verify journal entries and payment transactions prepared by junior team members to ensure...

  • Retail Operations Senior Executive

    2 weeks ago

    Bandar Sri Damansara, Selangor, Malaysia INFINITY COSMIC SDN BHD Full time 90,000 - 120,000 per year

    About the RoleWe are looking for a dedicated and resourceful Retail Operations Senior Executive to ensure that our stores operate at the highest possible standard. The main objective of this role is to keep our retail network efficient, customer-focused, and sales-driven. You will work closely with store managers, operations, and support teams to maintain...

  • Executive - Operations

    1 week ago

    Bandar Utama, Malaysia Bandar Utama City Centre Sdn Bhd Full time

    **Responsibilities**: - To ensure smooth running of the day to day operations in the shopping mall. - To carry out liaison and foster good communication between tenants and centre management. - To coordinate and liaise with inter-departments, and 3rd party vendors on problem solving and solutions for all operational matters. - To manage the Helpdesk and MOD...

  • Junior & Senior Account Executive

    1 day ago

    Damansara Utama, Selangor, Malaysia Low & Partners. Full time 2,500 - 6,000 per year

    Salary Range:The displayed salary range (RM 2,500 – RM 3,750) applies to the Junior Account Executive role.For the Senior Account Executive, the salary offered will be in the range of RM 4,500 – RM 6,000, depending on qualifications and experience. Please specify which position you are applying for in your cover...

  • Administrative and Operation Assistant

    2 weeks ago

    Bandar Utama, Malaysia TSR International Full time

    **About The Role** We are looking for a proactive and organised **Administrative and Operation Assistant / Executive** to support our daily operations. This role is perfect for someone who enjoys multitasking, working in a dynamic environment, and ensuring smooth office processes. No prior experience? **No problem!** We welcome **fresh graduates with...