Information Technology Support Specialist

1 day ago

Kuala Lumpur, Kuala Lumpur, Malaysia SOCAR Mobility Malaysia Full time 30,000 - 60,000 per year

Are you a talented and driven problem solver who would like to join our team in Kuala Lumpur? Someone with a startup mentality, who is capable of integrating into a multicultural team?

SOCAR aims to change the way people in South East Asia move around by becoming the biggest car-sharing platform in South East Asia. We are currently the biggest player in Malaysia and aim to scale out our product offering across more verticals and geographies.

We are growing fast - this is an extremely exciting moment for SOCAR.

What will you be engaged in?

As our new
IT Specialist
you will have the opportunity to…

IT Support and Management

  • Oversee IT support operations by working with external vendors to ensure seamless installation, configuration, monitoring, and maintenance of hardware, software, networks, and security systems.
  • Administer company-wide IT platforms, including Google Workspace and other critical business systems.
  • Maintain IT asset inventory, manage procurement, and ensure cost-effective technology solutions.
  • Oversee end-to-end IT support functions, including the installation, configuration, monitoring, and management of computer hardware, software, systems, networks, printers, and scanners, as well as necessary upgrades and repairs.
  • Provide technical support across the organization.
  • Remediate detected vulnerabilities to uphold a high-security standard.
  • Stay abreast of IT security trends and news.
  • Develop company-wide best practices for IT security.

Are you the ideal candidate?

First and foremost ask yourself:
Are you customer-obsessed?
This is the key SOCAR's prime value that drives our mission forward. If your heart and mind shout "YES, I am", you have just identified a fundamental match between you and your future SOCAR team.

  • At least 1-2 years of hands-on expertise in managing and troubleshooting general IT infrastructure.
  • At least a Bachelor's Degree in Information Technology or the equivalent.
  • Specific administrator-level knowledge of major cloud platforms like Google Workspace
  • Excellent English written and oral skills
  • Must have a collaborative approach to problem-solving and be able to work under pressure, with tight deadlines.
  • Excellent oral and written communication skills, including presentation skills

What will we offer you?

  • Be part of the fastest growing car-sharing company in the world
  • Opportunity to drive new ideas and make a measurable impact on company metrics
  • Work with incredibly driven people with great executable ideas
  • Competitive Salary
  • Medical Insurance
  • SOCAR travelling credits
  • Phone allowance
  • International environment (we are 10 different nationalities in the office)
  • The chance to launch new markets in different countries

What will your roadmap to join SOCAR look like?

After you submit your application, you can expect to prepare for the following steps in the recruitment process:

  • 1 session - Talent Acquisition Team (Virtual or face-to-face)
  • 1 business case (To be pitched in subsequent round)
  • 1 session - Hiring Manager (Virtual or face-to-face)

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