DRSC Client to Cash, Front Office Analyst

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Deloitte SEA Full time 60,000 - 120,000 per year

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society's biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now

Work you'll do

The Client To Cash – Front Office (CTC_FO) team performs business critical client-facing processes for Deloitte engagement teams including billing, collections, and client engagement support. The team bill more than $2B per period. The CTC-FO team leverages advanced tools and BOTs to help drive process quality and efficiency. The team works closely with the member firm business to ensure our service aligns to their go-to-market strategy. As a member of our CTC-FO team, you will have the opportunity to interact with many groups across the DTTL network to conduct daily job requirements such as:

  • Leverage Service Now to process billing requests.
  • Conduct various client engagement support activities including credit memos, mass time transfer, discount rate adjustment, LTD adjustments, etc.
  • Work with client AP departments to facilitate invoice collections, escalating disputes and issues to the member firms Finance or engagement staff as required.
  • Perform routine data quality audits across all data elements to ensure accuracy of information and adherence to data quality standards.
  • Perform ad hoc analysis and reporting as required.
  • Work on special projects to improve service delivery quality and/or operational effectiveness.

The Team

Global Finance Services uses the latest technology and insights to provide Deloitte with a fully-managed, global financial solution. We develop world-class processes that drive efficiency and effectiveness to ensure consistency and compliance across our global network.

Requirements

  • Bachelor's degree in Accounting or Finance
  • Good oral and written communication skills in English.
  • Strong critical thinking and analytical skills.
  • Advanced knowledge of business applications such as: Excel, PowerPoint, Outlook, etc.
  • Ability to work both independently and collaboratively within a team.
  • Must clearly understand how to handle confidential information.
  • Ability to quickly understand and learn new skills and technologies.
  • Demonstrated problem solving and critical thinking skills.
  • Ability to prioritize tasks, work on multiple assignments, and manage ambiguity.
  • Knowledge of SAP is a plus.

Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorized Deloitte Recruiters via firm's business contact number or business email address.

  • DRSC Client to Cash, Front Office Analyst

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Deloitte Full time 60,000 - 80,000 per year

    DRSC Client to Cash, Front Office Analyst (GFS)Date: 8 Oct 2025Service Line / Portfolios: Finance SupportLocation:Kuala Lumpur, MYAre you ready to unleash your potential? At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. We believe we have a responsibility to be a force for good, and...

  • DRSC Assurance

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Deloitte Full time $60,000 - $80,000 per year

    Title: DRSC Assurance – Treasury Technology – Analyst (based in Kuala Lumpur but working with Deloitte Australia's TCM team and clients)World-class learning programsAgile working environment  Rewards platform – your hard work won't go unnoticed at Deloitte.Our team is growing more than ever as the world recognises our talent, that's why we need you...

  • DRSC Global Technology Analyst SAP SD

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Deloitte Full time 60,000 - 120,000 per year

    Title: DRSC Global Technology IT Application Development - Sales and Distribution (SD)  Are you ready to unleash your potential?At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives...

  • Front Office Assistant

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia UTM HOLDINGS SDN BHD Full time 30,000 - 50,000 per year

    Job DescriptionWhat you'll be doing Work Location : Keramat KLWorking hours : 2 shiftsWorking days : 6 days Greeting and Assisting Visitors: Welcoming guests, clients, or customers as they arrive, and providing them with any necessary assistance or information. Answering Phone Calls: Handling incoming calls, directing them to the appropriate person or...

  • DRSC ICS: Talent Acquisition Operation

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Deloitte Full time 40,000 - 80,000 per year

    DRSC ICS: Talent Acquisition Operation (Executive)Date: 13 Oct 2025Service Line / Portfolios: Human ResourcesLocation:Kuala Lumpur, MYTitle: DRSC Human Resources – Executive Are you ready to unleash your potential? At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.We believe we have a...

  • DRSC Assurance

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Deloitte Full time 40,000 - 80,000 per year

    Date: 2 Oct 2025Service Line / Portfolios: AssuranceLocation:Kuala Lumpur, MYTitle: DRSC Assurance – Treasury Technology – Analyst(based in Kuala Lumpur but working with Deloitte Australia's TCM team and clients)World-class learning programsAgile working environmentRewards platform – your hard work won't go unnoticed at Deloitte.Our team is growing...

  • Front Office Assistant

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Meliá Kuala Lumpur Full time 42,000 per year

    As Front Office Assistant, you will assist in daily Front Office operations and work with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector. A Front Office Assistant is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest...

  • DRSC Assurance

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Deloitte Full time 30,000 - 60,000 per year

    Date: 10 Oct 2025Service Line / Portfolios: AssuranceLocation:Kuala Lumpur, MYTitle: DRSC Assurance – Treasury Technology – AnalystAre you ready to unleash your potential?At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.We believe we have a responsibility to be a force for good, and...

  • Front Office Supervisor

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia MANA MANA SUITES SDN BHD Full time 24,000 - 33,600 per year

    SummaryAs a Front Office Supervisor, you will play a key role in overseeing the daily operations of the front desk and ensuring a seamless guest experience. Your primary responsibility is to supervise and support the front office team, maintain high service standards, and assist inresolving guest inquiries or issues. Also play a vital role in maintaining the...

  • DRSC Risk and Reputation

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Deloitte Full time $30,000 - $60,000 per year

    DRSC Risk and Reputation - Associate 1Date: 28 Nov 2025Service Line / Portfolios: Quality, Risk & RegulatoryLocation:Kuala Lumpur, MYTitle: Service Line (based in ) – Associate, Analyst, Consultant Are you ready to unleash your potential? At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve....