E-Commerce & Retail Performance Executive

E-Commerce & Retail Performance Executive

At
Wanderlust + Co
, we're looking for a driven and detail-oriented
E-Commerce & Retail Performance Executive
to grow our digital and retail sales channels. You'll be responsible for ensuring smooth day-to-day e-commerce operations, supporting offline retail performance, and executing initiatives that directly impact revenue.

This role is perfect for someone who thrives in a fast-paced environment, enjoys connecting creative ideas with commercial goals, and takes pride in hitting targets. You'll work closely with the E-Commerce and Retail teams to plan, execute, and optimize campaigns, product launches, and omnichannel experiences that convert.

Job Responsibilities (including but not limited to) –

40% – E-Commerce Operations & Growth Strategy

• Manage daily e-commerce site operations and ensure seamless customer experience across devices.
• Support in achieving online sales targets through strong campaign execution, merchandising, and promotion management.
• Maintain accurate and up-to-date product listings, pricing, and visual assets across and partner platforms.
• Coordinate with Marketing to execute online campaigns, product launches, and promotional activities aligned with the marketing calendar.
• Monitor website analytics and performance (traffic, conversion rate, AOV), flagging opportunities and areas for improvement.
• Assist in executing CRM, loyalty, and retention activities, including eDMs and affiliate marketing programs.

35% – Retail Operations & Merchandising Support

• Coordinate with Merchandising and Retail Operations teams on product flow, inventory levels, and replenishment plans.
• Support retail stores in achieving sales targets by providing insights on bestsellers, stock allocation, and visual merchandising readiness.
• Assist in preparing sales and performance reports, highlighting key trends and recommendations.
• Ensure alignment between HQ, warehouse, and stores for stock transfers, launches, and events.

10% – Campaign & Content Execution

• Execute digital updates (banners, homepage, product features) to support campaign launches and promotions.
• Stay current with e-commerce and social trends to suggest fresh ideas that drive engagement and conversion.

10% – Analytics & Reporting

• Track weekly sales performance and KPIs across online and offline channels.
• Prepare summary reports and insights for management review.
• Assist in developing data-backed action plans to improve sales performance and operational efficiency.

5% – Projects & Cross-Functional Support

• Support e-commerce and retail projects, including new feature rollouts, pop-ups, or store events.
• Collaborate with internal teams to ensure operational readiness for launches and campaigns.

Qualifications

• Diploma or Bachelor's Degree in Business, Marketing, Retail Management, or related field.
• 4-5 years of experience in e-commerce, merchandising, or retail operations (fashion or lifestyle preferred).
• Strong analytical and organizational skills with attention to detail.
• Proficient in Shopify, Excel/Google Sheets, and digital analytics tools.
• Familiar with Meta Ads, Google Analytics, and eDM platforms.
• Excellent communication skills and a team-player attitude.
• A proactive self-starter who enjoys problem-solving and thrives in a fast-paced, creative environment.

You'll Excel If You:

• Are commercially minded — you understand how design, storytelling, and merchandising drive sales.
• Are hands-on and resourceful; you get things done without needing micromanagement.
• Balance creativity with data — you enjoy optimizing performance while keeping brand integrity.
• Communicate clearly and work seamlessly with cross-functional teams.

Love fashion, digital commerce, and the idea of building something meaningful with a growing brand.