Regional Key Account Manager

1 week ago

Shah Alam, Selangor, Malaysia Polymorph Psynergy Full time

Our Client specializes in premium car air fresheners and fragrances, offering a range of innovative and stylish scent solutions designed for modern lifestyles. Their products combine Japanese nanotechnology with elegant designs to provide long-lasting, safe, and refreshing aromas for your car and home environments.

They are on the lookout for a Regional Key Account Manager with a solid track record to strengthen their market presence and drive business growth across the region.

Position: Key Accounts Manager

Location: Bukit Jelutong, Shah Alam

Responsibilities:

  • Lead and manage key account strategies to drive revenue, brand presence, and customer loyalty.
  • Develop long-term partnerships with major clients, while identifying new business opportunities.
  • Monitor sales performance, customer behavior, and product trends to support strategic decision-making.
  • Plan and implement tailored promotional and trade activities that deliver strong ROI.
  • Coordinate closely with internal teams (marketing, supply chain, finance) to ensure timely execution of key account plans.
  • Handle account forecasting, budgeting, and reporting.
  • Proactively resolve customer concerns and ensure high levels of satisfaction and retention.
  • Coach and mentor junior team members to enhance performance and support development.
  • Prepare and present regular business reviews and progress reports to management and clients.

Requirements:

  • Bachelor's Degree in Business Administration, Sales, Marketing, or a related field.
  • Minimum 6–8 years of experience in FMCG sales or key account management, with at least 2–3 years in a supervisory or managerial role.
  • Prefer prior experience handling the Watsons and Hypermarkets (or similar chains such as 99 Speedmart, Econsave etc) account with proven results in driving sales and managing the relationship.
  • Experience handling both local and international retail chain accounts
  • Proficient in English (written & verbal) and Mandarin is preferred.

Strong analytical thinking, commercial sense, and structured planning skills.

  • Excellent interpersonal, communication, and negotiation skills.

Proficient in Microsoft Office (Excel, PowerPoint, Word).

  • Demonstrated ability to manage customer relationships proactively and systematically — even without formal CRM tools.

Remuneration packages:

Basic: From RM15,000 per month (negotiable based on experience)

EPF, SOCSO, EIS

Benefit:

Competitive Salary + Incentives

  • Annual Bonus
  • EPF, SOCSO & EIS
  • Birthday Leave, Annual Leave
  • Staff Discount
  • Company Trip & Team-Building Activities
  • Career Growth Opportunities

Working Days: Mon to Sat -5.5 days work week

Working Hours: 9:30am - 6:00pm Monday to Friday (Except Public Holidays)

9:30am - 1:30pm Saturday

Job Types: Full-time, Permanent

Pay: RM8, RM15,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Application Question(s):

  • What is your salary expectation?
  • When is the earliest date you can start work?

Experience:

  • Sales: 8 years (Preferred)

Work Location: In person

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