Service Engineer

1 day ago

Malaysia Neoasia Group Full time 60,000 - 120,000 per year


Key Responsibilities

  • Provide technical and engineering support for medical aesthetic equipment which includes on-site maintenance servicing.
  • Provide after-sales maintenance service to customers, perform calibration of electronic components and execute laser alignment procedures.
  • Manage routine repair work and provide troubleshooting and installation setup.
  • Manage spare part inventory and warranty spare part returns
  • Plan routine servicing schedule and assist in equipment setup for demo and new setup.
  • Arrange for equipment maintenance service contract and administrative documentation.
  • Ensure proper documentation, notification, tracking and follow upon all technical matters.
  • Prepare and maintain technical service reports.
  • Communicate with the manufacturers on complaints and problems.
  • Attend to break down repair at short notice.
  • Assist delivery work as assigned.
  • Provide technical support function at demonstrations and exhibitions.

Key Requirements

  • Diploma / Bachelor Degree in Electrical / Electronic / Mechanical Engineering or equivalent.
  • Must have a valid Driving Licence.
  • Must have at least 2 years of medical laser machine maintenance servicing and troubleshooting experience.
  • Good technical problem solving, troubleshooting and follow-up skills.
  • Good team player who is able to complete the assigned jobs within given time frame and possesses great desire to learn and grow with the company.
  • Adhere to GDPMD guidelines in the execution of all tasks.
  • Able to work independently, is hardworking and possesses good interpersonal skills.
  • Able to write and communicate well in English.

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