Associate Director, TB

2 days ago

Malaysia CIMB Group Full time 80,000 - 120,000 per year
Description
  • Support development of product roadmaps and strategies to build our cross border network among correspondent banks, swift, and other cross border partners.
  • Support the strategy with our correspondent banking business and working our FIG stakeholders to build constant stream of bilateral business.
  • Identify business opportunities and/ or threats and drive business partnership activities to grow our cross border business
  • Keep abreast of latest cross border payment technologies and competitive landscape.
  • Work with other internal stakeholders and provide excellent support to ensure excellent UX for our customers using our online banking channels for cross border transactions.
  • Track and analyse sales, income, portfolio performance. 
  • Work with technology teams to implement systems enhancements and perform testing.
  • Work independently while being able to support other the team members by fostering teamwork and collaboration
  • Develop proper processes and controls for risk mitigation and compliance with applicable policies and regulations.
  • Understand/define/track product metrics and collect user feedback to optimise user experience and performance.
  • Support post-implementation tasks such as user training, problem investigation e.g. payment rejections, post implementation review and escalation.
  • Be the internal product expert to answer product related questions

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