Product Specialist

2 days ago

Petaling Jaya, Selangor, Malaysia verinon Full time 60,000 - 80,000 per year

Role: Product Specialist - Technical Sales Engineer

Employer: Manufacturer

Working Mode: On Site - Full-time

Language: English

Job Type: Permanent

Job Location: Petaling Jaya, Selangor

Experience: Minimum 2 years working experience in a Technical sales Environment

Applicants: Open only to Local Malaysian citizens

JOB SUMMARY

Increase qualified system integrator / system fabricator database for targeted segments. Follow up on sales leads, fast response towards fulfilling customers' enquires. Provide sound consultation on company's product solution and application. Secure new customers in MNC/SME industries by identifying their needs and engineering adaptations of products, equipment and services. Expand market awareness of company's products & services and manage projects and relationships with customers.

JOB DESCRIPTION

1. Sales and Marketing

· Managing existing accounts and consistently updating sales pipelines

· Qualifying database and updating CRM

· Establishing new accounts by identifying potential customers; planning and organizing sales call schedules

· Identifying current and potential customer requirements by establishing personal rapport and understanding key requirements

· Support Sales Manager in execution of marketing campaigns, leads generation and management

· Provide and present product & technical information to potential and existing customers

2. Technical Advisory and Product Advocate

· Responsible for actively driving and managing project pipelines

· Provide technology evaluation stage of the sales process, working in conjunction with the technical support team. Becoming a competent key technical advisor and product advocate for company's products

· Communicate regulatory compliance requirement and applications effectively, demonstrating company's market leadership and expertise in the relevant fields

· Interact with customers' engineering teams to illustrate company valued propositions

· Responsible for representing the products to customers and at field events such as conferences, seminars, etc

· Develop customer's staff by providing technical information and training

· Conduct Negotiation to secure a win-win agreement with customers

3. Service Standards and Customer Relationship Management

· Determine improvements by analysing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of equipment or services

· Prepare cost estimates by studying blueprints, plans, and related customer documents

· Gain customer acceptance by explaining or demonstrating cost reductions and operational improvements

· Maintaining records of customer communication and sales activity in our CRM system

JOB REQUIREMENTS

· Degree/Diploma in any discipline preferably in Chemical / Chemical Engineering or related field

· Knowledge on Control Instrumentation System (sensors, transmitters)

· Knowledge on Data communication protocol (fieldbus, TCP/IP, Analog & Digital output signals)

· Minimum 2 years working experience in a Technical sales Environment

· Self-starter with a proactive approach

· Understanding of sales & distribution with intermediate project management skills

· Willing to travel (within Malaysia)

· Strong interpersonal skills and influencing ability

· Valid driving license

(Nice to have)

· Employee management experience and an empowering leadership style

· First hand understanding of technical equipment, process control system and marketing process

Job Type: Full-time

Benefits:

  • Professional development

Work Location: In person

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