Application Support Analyst

23 hours ago


Bandar Sunway Selangor, Malaysia Sunway Healthcare Group Full time

Job Description

  • Collect, analyse and map business requirements to system functionalities, perform system prototyping involving system configuration and set-up, testing, programming, user training, documentation and implementations of systems solutions.
  • Establish and analyze on business processes and work flows that efficiently support business operations, based on the client's processes and industry's best practices.
  • May install new software and troubleshoot any problems related to performance of computer systems.
  • Expected to provide support 24/7 to users on HIS/EMR system modules, data interfaces and hospital departments' workflows across different hospitals within Sunway Healthcare Group.

Requirements

  • Degree in Information Technology, Computer Science OR Bachelor of Allied Health Sciences OR relevant qualification from a recognized university.
  • Fresh graduate, or minimum 1 year working experience in end user management, and exposure to business requirements gathering, analysis, process engineering and documentation.
  • Knowledge in infrastructure landscape including servers, networking, security and monitoring, if any
  • Good in verbal communication and written communication, with organizational skills, including multitasking and time management.
  • Willing to work on shift basis.
  • Experience in hospital and clinical systems will be an added advantage.


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