Executive, Support Services

Sunway Medical Centre Bandar Sunway is Hiring

Job Purpose:

§  Provides comprehensive administrative and operational support across key non-clinical services within the hospital.

§  Manages car park documentation, addresses accommodation enquiries, coordinates consultant car park and clinic signage matters with the Medical Affairs Department, and handles procurement administrative tasks.

§  Ensure smooth operations, strong stakeholder communication, and compliance with hospital policies and procedures.

Job Description:

A.     Car Park Administrative Documentation

§  Maintain accurate and up-to-date documentation for all car park applications, renewals, cancellations, and allocations.

§  Manage access card issuance, replacement, and termination for staff, consultants, and vendors.

§  Track car park occupancy, utilisation trends, and reserved bay usage.

§  Prepare memos, letters, and documentation related to car park policies and updates.

§  Collaborate with Finance on invoice verification and monthly reconciliation.

B.     Accommodation enquiries Support

§  Serve as the main contact point for all accommodation-related enquiries Palmville Apartments (availability, eligibility, policies).

§  Help address feedback or complaints and escalate complex issues as needed.

C.     Coordination with Medical Affairs on Consultant Car Park & Clinic Signage

§  Collaborate with Medical Affairs on consultant car park allocation, access rights, renewals, and eligibility verification.

§  Maintain consultant vehicle registration and parking records.

§  Assist with onboarding/offboarding arrangements for consultant parking access.

§  Coordinate the preparation, installation, updating, and maintenance of clinic signage for consultants (nameplates, room numbers, specialty signage).

D.    Procurement Administrative Support

§  Handle procurement administrative processes related to Support Services operations, including:

§  Track PR status and follow up with Procurement, Logistics & Warehousing, or vendors to ensure timely processing.

§  Verify items or services received against purchase requests and coordinate with end-users.

§  Maintain procurement-related documentation, including vendor files, quotation records, PR/PO logs, and budget tracking sheets.

E.     Operational Coordination (Car Park, Accommodation, Consultants & Procurement)

§  Provide operational support across all assigned Support Services areas.

§  Coordinate with internal departments and external vendors to resolve day-to-day issues.

§  Assist in implementing service enhancements and improvement initiatives.

§  Ensure accurate communication across departments for scheduling, maintenance, signage changes, or service updates.

F.     Financial & Administrative Support

§  Verify invoice accuracy for car park services, signage vendors, or procurement items.

§  Assist with budget tracking, expenditure records, and small-scale cost planning.

§  Maintain inventory for items such as car park devices and signage materials.

G.     Support to Broader Support Services Department

§  Support additional units within Support Services (e.g., Housekeeping, ESH, etc.) when required.

§  Assist in departmental meetings, vendor reviews, audits, and quality improvement activities.

Job Requirements:

• Minimum Diploma or Degree in Management, Administration, Operations, Hospitality or other relevant qualification.
• Minimum 1 year of relevant working experience. Fresh graduates are encouraged to apply
• Skills: People management, computer, written, communication, analytical and problem-solving.

Hiring process:

• Average processing is around 2 to 4 weeks.
• Subsequently, our recruitment team will reach out to shortlisted candidates for interview arrangements.