Sales Support Executive
2 weeks ago
Job Overview
We are looking for a proactive and detail-oriented Sales Support Executive to join our growing team. You will play a key role in supporting the sales department by managing orders, coordinating with operations, preparing quotations, and ensuring excellent customer communication from inquiry to delivery.
Key Responsibilities
- Handle customer inquiries, quotations, and order processing efficiently.
- Support the sales team with documentation, follow-ups, and reporting.
- Coordinate with logistics, warehouse, and finance teams to ensure smooth order fulfillment.
- Maintain accurate sales records, inventory updates, and client databases.
- Prepare sales invoices, delivery orders, and related documents.
- Assist in monitoring and tracking shipments or deliveries.
- Follow up with customers for payments, feedback, or repeat orders.
- Support online sales platforms (e.g., Shopee, website orders) when required.
- Provide after-sales support to ensure customer satisfaction.
- Prepare weekly or monthly sales reports for management review.
Requirements
- Minimum Diploma or Bachelor's Degree in Business Administration, Marketing, or related field.
- At least 1–3 years of experience in sales coordination, customer service, or admin support.
- Strong communication skills in English and Bahasa Malaysia
- Proficient in Microsoft Office (Excel, Word) and comfortable using CRM or Accounting systems.
- Organized, responsible, and able to handle multiple tasks in a fast-paced environment.
- Positive attitude, team player, and customer-oriented mindset.
Why Join Us
- Friendly and supportive working environment.
- Career growth opportunities within a fast-expanding company.
- Performance-based incentives and training provided.
- Exposure to exciting industries like cold chain logistics, e-commerce, and temperature-controlled delivery solutions.
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM2, RM2,800.00 per month
Benefits:
- Additional leave
- Flexible schedule
- Free parking
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person
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