Sales Support Executive

2 weeks ago


Bandar Sunway, Malaysia Gasko Innovation Sdn Bhd Full time 33,600 - 50,400 per year

Job Overview

We are looking for a proactive and detail-oriented Sales Support Executive to join our growing team. You will play a key role in supporting the sales department by managing orders, coordinating with operations, preparing quotations, and ensuring excellent customer communication from inquiry to delivery.

Key Responsibilities

  • Handle customer inquiries, quotations, and order processing efficiently.
  • Support the sales team with documentation, follow-ups, and reporting.
  • Coordinate with logistics, warehouse, and finance teams to ensure smooth order fulfillment.
  • Maintain accurate sales records, inventory updates, and client databases.
  • Prepare sales invoices, delivery orders, and related documents.
  • Assist in monitoring and tracking shipments or deliveries.
  • Follow up with customers for payments, feedback, or repeat orders.
  • Support online sales platforms (e.g., Shopee, website orders) when required.
  • Provide after-sales support to ensure customer satisfaction.
  • Prepare weekly or monthly sales reports for management review.

Requirements

  • Minimum Diploma or Bachelor's Degree in Business Administration, Marketing, or related field.
  • At least 1–3 years of experience in sales coordination, customer service, or admin support.
  • Strong communication skills in English and Bahasa Malaysia
  • Proficient in Microsoft Office (Excel, Word) and comfortable using CRM or Accounting systems.
  • Organized, responsible, and able to handle multiple tasks in a fast-paced environment.
  • Positive attitude, team player, and customer-oriented mindset.

Why Join Us

  • Friendly and supportive working environment.
  • Career growth opportunities within a fast-expanding company.
  • Performance-based incentives and training provided.
  • Exposure to exciting industries like cold chain logistics, e-commerce, and temperature-controlled delivery solutions.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2, RM2,800.00 per month

Benefits:

  • Additional leave
  • Flexible schedule
  • Free parking
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Work Location: In person


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