Content Moderator Mandarin

3 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia DSS Software Solutions Sdn Bhd Full time 4,450 per year

Key Responsibilities

  • Content Review:Evaluate user-generated content across various platforms to ensure compliance with company policies, community guidelines, and legal standards.
  • Harmful Content Identification:Flag and remove inappropriate materials such as hate speech, graphic images, spam, misinformation, and other prohibited content.
  • User Support:Respond to user reports and complaints, investigate issues thoroughly, and take appropriate action.
  • Policy Enforcement:Apply platform policies consistently and accurately when making decisions about content.
  • Escalation:Escalate complex, sensitive, or policy-violating cases to senior moderators or specialized departments for further review.
  • Tool Utilization:Use moderation tools to track, report, and resolve content violations efficiently.
  • Policy Improvement:Provide feedback and suggestions to help refine content moderation policies and procedures.
  • Collaboration:Work with other teams, including legal and support, to address content-related issues.

Job Type: Full-time

Pay: RM4, RM4,500.00 per month

Application Question(s):

  • Are you an immediate joiner?

  • Are you oaky to work in rotational shift?

Education:

  • Diploma/Advanced Diploma (Required)

Location:

  • Kuala Lumpur (Required)

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