qa executive

3 days ago

Shah Alam, Selangor, Malaysia SGS Full time 40,000 - 80,000 per year
Company Description

SGS is the world's leading inspection, testing and certification company. SGS is recognised as the global benchmark for quality and integrity. With more than 94,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

Job Description
  • Assist to ensure and enhance the management and implementation of Quality Management System in the laboratory.
  • Assist to ensure Quality Manual, Procedures, SOPs, WIs, etc. are appropriately documented and implemented.
  • Monitor to ensure all test reports issued meeting the requirements of ISO/IEC 17025 requirements.
  • Assist in communicating and follow up with local authorities for various accreditations and certifications.
  • Conduct internal audits to ensure compliance of laboratory to QA/QC procedures as per MS ISO/IEC 17025 requirements.
  • Coordinate, handle and support external audits (eg. audits from authorities, customers, etc.)
  • Coordinate Proficiency Test / Inter-Laboratory Comparison activities to ensure Laboratory's competency.
  • Coordinate with Labs for communication improvement, e.g. regular meetings, TEAMS call with branches, etc.
  • Responsible for handling customer complaint and communicate with customer if require.
  • Responsible to plan and arrange for proficiency test (PT) / inter-laboratory comparison activities to monitor laboratory's competency.
  • Responsible to initiate root cause investigation for non-conformities and customer complaints and PT outlier / questionable results and thereby develop an adequate solution to prevent recurrence.
  • Assist in providing quality and regulatory related advice to Sales / Laboratory team.
  • Assist to coordinate for external training and provide internal training/briefing for Laboratory personnel.
  • Overall responsible for managing LIMS for S22, Putatan, Senai Labs and other Labs that will implement LIMS in the future.
  • Liaise with IT and Global Supports to ensure LIMS is implemented efficiently in supporting Lab processes and enhance productivity.
  • Leading and coordinating for any continuous improvements, LEAN, upgrades and/or customizations related to LIMS.
  • Responsible to support, guide and train users for LIMS.
  • Responsible to troubleshoot issues related to LIMS.
  • Responsible to establish SOP / work instructions for LIMS.
Qualifications
  • Bachelor degree in Science or related field from recognized university/college.
  • Experience in internal audit or relevant analytical laboratory testing activities is an advantage.
  • Knowledge in MS ISO/IEC 17025 requirements.
Additional Information

This position will based in Seksyen 22, Shah Alam, Selangor, Malaysia.

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