Operations Specialist

1 day ago

Kuala Lumpur, Kuala Lumpur, Malaysia Bolt Technology Full time 80,000 - 120,000 per year
What drives our operations? Our people We're looking for an analytical and solutions-driven Operations Specialist with excellent leadership and interpersonal skills to help us grow our ride-hailing operations in Kuala Lumpur, Malaysia.


About us

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission

About the role


This role offers a direct and tangible impact on local operations, contributing significantly to business growth through achieving supply milestones and key metrics.

If you're ready to take full ownership of your work, disrupt the marketplace, and shape movement patterns in the urban landscape - here's your chance


 

Main tasks and responsibilities:

  • Create and Optimize Processes: Identify the most efficient ways to run operations.
  • Collaborate: Work with local operations and HQ teams to streamline processes and suggest improvements.
  • Supply Management: Manage the driver acquisition, conversion, and activation processes autonomously.
  • Data Analysis: Monitor supply performance, quality, and city operations metrics to ensure solid supply coverage and utilization.
  • Strategy Development: Develop and execute strategies to increase operational efficiency and solve operational challenges.
  • Partnership Building: Form bonds with local businesses to enhance demand and support supply growth.

About you:

  • You have 4+ years of experience in Operations, Startup, or other relevant organizations, ideally with experience in analytical tasks

  • You are a strong collaborator with excellent communication skills (both verbal and written) in English and  Malay

  • You are highly analytical and have a data-driven mindset with excellent Excel/Google Sheets skills, and you have hands-on operational skills

  • You have a strong motivation to solve problems creatively and efficiently

  • You thrive in a fast-paced environment

  • You are customer-oriented and will strive to strengthen your driver value proposition to ensure supply growth

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don't tick every box, please consider applying

Why you'll love it here:

  • Play a direct role in shaping the future of mobility.
  • Impact millions of customers and partners in 600+ cities across 50+ countries.
  • Work in fast-moving autonomous teams with some of the smartest people in the world.
  • Accelerate your professional growth with unique career opportunities.
  • Get a rewarding salary and stock option package that lets you focus on doing your best work.
  • Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
  • Take care of your physical and mental health with our wellness perks.


*Some perks may differ depending on your location.

#LI-Hybrid

  • Operational Specialist

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia CORE Proptech Full time 40,000 - 60,000 per year

     We're Hiring: Operation Specialist @ CORE ProptechCORE Proptech is a next-generation real estate platform empowering users to earn smarter and faster. We partner directly with developers to offer transparent commission structures, instant Fast Comm payouts, and a tech-driven ecosystem that supports every stage of the sales journey.As an Operation...

  • Event Production Specialist

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia PRESTIGIOO | Corporate Event Management Specialist Full time 40,000 - 80,000 per year

    BenefitsMileage claimPerformance bonus up to EXTRA RM5,000 on top of basicPantry free flow of drinks & biscuitsPerformance commission (range from RM500 - RM2000)Encourage Intrapreneurship if interestedConversational LanguageEnglishMandarin/ Chinese (Bonus)LocationSri Petaling, KLCompany DescriptionPRESTIGIOO is a one-stop event management company...

  • Business & Operations - Internship

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Stuttgarage - Continental Car Specialist Full time 15,600 per year

    Stuttgarage Continental Car Specialist is one of the fastest growing automotive workshop specialising in continental and premium cars. We are looking for energetic intern to support our Customer Experience, Social Media, Marketing, Daily Operations, Business Development.If you are dedicated, driven and eager to learn in a real automotive business...

  • Payment Operations Specialist

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Zeal Group Full time 90,200 - 108,000 per year

    About Zeal GroupZeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a tam of 700+ employees across the globe Our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus We are a product and people...

  • Operations Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marsh McLennan Full time 80,000 - 120,000 per year

    We are seeking a talented individual to join our Insurance Operations team at Marsh & McLennan Asia Business Services (MMABS). This role will be based in our Pavilion Damansara Corporate Towers, Kuala Lumpur office. This is a hybrid role that has a requirement of working as per respective team's arrangementOperations Specialist - Contact CentreWe will count...

  • Operations Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marsh McLennan Full time 30,000 - 60,000 per year

    Company:MMC CorporateDescription:We are seeking a talented individual to join our Insurance Operations team at Marsh & McLennan Asia Business Services (MMABS). This role will be based in our Pavilion Damansara Corporate Towers, Kuala Lumpur office. This is a hybrid role that has a requirement of working as per respective team's arrangementOperations...

  • Operations Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marsh Full time 30,000 - 60,000 per year

    We are seeking a talented individual to join ourInsurance Operationsteam atMarsh & McLennan Asia Business Services (MMABS). This role will be based in our Pavilion Damansara Corporate Towers, Kuala Lumpur office. This is a hybrid role that has a requirement of working as per respective team's arrangementOperations Specialist - Contact CentreWe will count on...

  • Operations Specialist, Trust

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BandLab Technologies Full time 5,500 - 6,500

    Operations Specialist, Trust & SafetyDepartment: CommunityEmployment Type: Full TimeLocation: MalaysiaCompensation: RM5,500 - RM6,500 / monthDescription We are looking for a detail-oriented and proactive Operations Specialist to join our Trust & Safety team. You will play a key role in maintaining the integrity of our platform by supporting quality assurance...

  • Human Resource Executive

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Al-Islam Specialist Hospital Full time 40,000 - 60,000 per year

    About the role As a Human Resource Executive at Al-Islam Specialist Hospital, you will play a vital role in supporting the hospital's talent management and HR operations. This full-time position in Kuala Lumpur will allow you to contribute to the organisation's overall HR strategy and provide generalist HR support across the business.What you'll be...

  • Operations Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marsh Full time 40,000 - 60,000 per year

    We are seeking a talented individual to join ourASOteam atMarsh & McLennan Asia Business Services (MMABS). This role will be based in our Pavilion Damansara Corporate Towers, Kuala Lumpur office. This is a hybrid role that has a requirement of working as per respective team's arrangement.Operations Specialist - ASOHong Kong ASO (Administrative Services Only)...