Fraud Manager

6 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia HFG Insurance Recruitment Full time

About the Role

We are seeking an accomplished
Fraud Risk Subject Matter Expert (SME)
to lead and strengthen the Group's
2nd Line of Defense (2LoD)
for
Fraud, Waste, and Abuse (FWA)
. This is a strategic and high-impact role — you will shape the global fraud risk framework, drive oversight across multiple markets, and set the direction for fraud prevention, detection, and governance at Group level.

If you are a seasoned fraud specialist who thrives in autonomy, writes with precision, and can influence senior stakeholders, this role will give you the platform to drive meaningful change.

Key Responsibilities

  • Lead the
    2LoD oversight
    of the Group's FWA program, ensuring alignment with regulatory and business expectations.
  • Develop and refine
    fraud risk strategies, policies, standards, and governance frameworks
    .
  • Oversee
    fraud risk assessments, control testing, and thematic reviews
    across agency, healthcare, procurement, claims, and internal operations.
  • Monitor
    emerging fraud typologies
    and evolve fraud controls using analytics, AI, and data-driven insights.
  • Provide
    independent challenge, guidance, and reporting
    to senior leadership and committees.
  • Partner with local business units to ensure
    consistent implementation of fraud controls and global standards
    .
  • Promote a
    strong integrity and risk culture
    through awareness programs and targeted training.
  • Support
    internal audit, compliance reviews, and investigations
    related to fraud risk.

Requirements

  • Proven expertise in
    fraud risk, FWA, financial crime, or related risk domains
    — preferably across
    Healthcare, Agency, or Procurement
    fraud.
  • Solid
    2LoD, GRC, operational risk, or internal control experience
    in financial services, fintech, or insurance.
  • Exceptional written and verbal communication skills in English; able to produce
    clear policies, reports, and board-level papers
    .
  • Strong analytical mindset — comfortable leveraging
    data analytics, trends, and fraud insights
    .
  • Independent, decisive, and able to operate
    without supervision
    in a regional or Group-level environment.

What You'll Gain

  • A
    senior seat at the table
    , influencing Group-wide fraud governance.
  • The opportunity to
    build, elevate, and modernize
    a global FWA program.
  • Regional exposure and collaboration with
    multi-market stakeholders and leadership teams
    .

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