Retail Store Manager

1 day ago

Kota Kinabalu, Sabah, Malaysia KK Malaysia Full time 90,000 - 120,000 per year

Company Description

KK Group, founded in 2015, is a leading fashion retail enterprise in China practicing a multi-brand strategy. It owns high-quality brands such as KKV, THE COLORIST, X11, and KK Pavilion, and operates 707 offline stores in over 190 cities across China. KKV, the first flagship brand of KK Group, offers an exquisite lifestyle retail experience with products ranging from daily use items to fashion makeup. The company aims to expand its presence in major cities in China, Malaysia, Vietnam, and beyond.

Role Description

Job responsibilities

1. Sales management:


• Based on the monthly target issued by the headquarters, manage the store sales and profit

indicators.


• Track the performance and regularly do data analysis and improvement


• Control cost and maintain sensitive analysis of competing products

2.Store management:


• Pay attention to the shopping environment and store safety before and after the store, and

effectively manage the safety of store assets

3. Product management:


• Responsible for inventory management such as daily inventory and product expiration date

checking


• Develop a loss prevention plan to reduce store losses


• Analyze store product data to plan improvements and increase sales

4. Display management:


• Inspect and manage the display of goods according to the display standards, supervise the

implementation of store display work and feedback on problems

5. Training management:


• Responsible for the training and ensure service management of store personnel, manage

customer service feedback, and flexibly handle customer complaints to maintain brand

image

6. Financial management:


• Follow up and deal with the payment and tax work in the store


• Supervise the security of the payment and self-inspection of the store


• Formulate anti-theft measures to supervise the implementation of the store

7. Personnel management:


• Responsible for the selection, use, teaching and retention of store employees


• Ensure the staffing of the store, and the construction of the store personnel echelon, timely

training the company's standards and systems to the store staff


• Supervise the implementation of the work, timely summary, feedback and optimization

suggestions

8. Cultural management:


• Deeply understand the company's information policy


• Promote and implement the company's corporate culture


• Build a good store culture to achieve simplicity and efficiency

9. Recruitment and Training new retail staffs

Qualifications

  1. Bachelor's degree is preferred, more than 3-5 years of experience in store management in the

retail industry especially new set up retail stores.

  1. Strong data analysis ability, able to grasp the data contacted in the process of store management,

including turnover-related data, attrition rate, turnover rate, promotion ratio, etc

  1. Strong overall planning ability, data statistics, induction, analysis and application ability, workflow

and standard formulation ability, commodity analysis and adjustment ability, visual display ability

and keen risk management awareness

  1. Follow company regional deployment and identify with the company's corporate culture and

values. Willing to relocate or travel outstation to other stores

  1. Able to work on rotating retail operation hour including weekend and public holiday

  2. Able to work in 3 rotating shifts

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