Customer Care Executive

5 days ago

Kampong Baharu Balakong, Selangor, Malaysia Flexmodus Sdn Bhd Full time

Key Responsibilities:

  • Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers.
  • Provide internal sales support which including preparing quotation, confirmation order, delivery order, invoices and other relevant documents.
  • Assist sales order processing and follow up on delivery status of orders and track on collection.
  • Coordinate with logistics department to ensure on-time delivery to customer.
  • Liaise with customers to provide update order status.
  • Process sales data, sales progress reports and other sales related records and reports.

Requirements:

  • Diploma or Degree in Business or any related field.
  • Having 2 years of experience in customer service
  • Computer literate and proficient in Microsoft Word, Excel, and PowerPoint.
  • Strong communication and interpersonal skills.
  • Self-motivated, independent, and proactive.
  • Fresh graduates are encouraged to apply.
  • Currently company located at Bandar Teknologi Kajang. Candidate must willing to relocate to Cheras Jaya Balakong end of Nov.

Job Types: Full-time, Permanent

Pay: RM2, RM3,000.00 per month

Benefits:

  • Free parking
  • Maternity leave

Application Question(s):

  • Expected Salary

Education:

  • Diploma/Advanced Diploma (Required)

Work Location: In person

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