Senior Sales Associate

2 days ago

George Town, Penang, Malaysia 6ixty 8ight Creative Fashions Sdn Bhd Full time
Key Responsibilities
  • Greet and engage customers, ensuring a welcoming and customer-first environment.
  • Understand customer needs and guide them to suitable products, delivering service that aligns with company standards.
  • Provide professional assistance throughout the store—including the sales floor, fitting rooms, and cashier area.
  • Share product knowledge (materials, features, pricing, promotions) and introduce new items to support upselling opportunities.
  • Maintain a strong understanding of all product categories.
  • Uphold store cleanliness and organization according to company guidelines.
  • Support the Assistant Supervisor/Supervisor with store operations, including weekly reports and administrative tasks.
  • Monitor KPIs and motivate team members to achieve sales targets.
  • Supervise junior sales associates and part-timers to ensure daily tasks are completed and operations run smoothly.

Requirements
  • Minimum 1–2 years of retail experience (fashion retail preferred).
  • Strong passion for customer service with excellent communication skills.
  • High attention to detail and willingness to continuously learn.
  • Energetic, approachable, and dedicated to creating positive customer experiences.
  • Fashion-forward, professional, and confident in engaging with customers.
  • Self-motivated and sales-driven, with a strong service mindset.
  • Solid leadership skills and a strong work ethic; able to collaborate effectively with the team.
  • Proficient in spoken and written English (required for internal reports and communication with our international team).

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