Senior Specialist, Digital Business

1 day ago

Kuala Lumpur, Kuala Lumpur, Malaysia RHB Banking Group Full time

About The Role
We are seeking a strategic, data-driven
Senior Specialist, Digital Business
to join our Asset Management team at RHB Banking Group. This role is ideal for a business analyst–minded professional with a passion for digital innovation and transformation.

As a key driver of our digital agenda, you will lead the design and execution of digital strategies that enhance operational efficiency, client engagement, and business growth. You will work cross-functionally with internal teams and external partners to deliver impactful digital solutions, harness data insights for informed decision-making, and ensure all initiatives comply with regulatory requirements and industry best practices.

What You Will Be Doing

  • Lead digital transformation initiatives across RHB Asset Management, from ideation to implementation.
  • To support plan, implementation, tracking and reporting of progress for assigned digital initiatives/projects.
  • Periodically organizes project working group meetings with stakeholders to discuss outstanding issues.
  • Assist in conducting gap analysis, market research for the industry and reviewing functional capabilities to identify areas of opportunities that could value add to business units.
  • Liaise and work with various stakeholders (legal, compliance, regulatory, demand, vendor, etc.) pertaining to the implementation of MyInvest's new enhancement and functionality.
  • To conduct cost-benefits analysis for technology/ system enhancements.
  • To ensure system integration testing and user acceptance testing conduct smoothly and within predetermined rate of error.
  • To support user education and awareness on digital initiatives, conduct user training and workshop
  • Keep tracking of project documentations in compliance to internal project management standards for audit reference.
  • To perform ad-hoc assignment as assigned by superior.

What We're Looking For

  • Experience in digital transformation projects, ideally within financial services or asset management.
  • Strong analytical and problem-solving skills, with the ability to translate business needs into digital solutions.
  • Proficiency in data analysis tools (e.g., Excel, SQL, Power BI) and familiarity with digital platforms.
  • Understanding of customer journeys and UX principles, with a focus on improving digital engagement and operational efficiency.
  • Understanding of customer journeys and UX principles, with a focus on improving digital engagement and operational efficiency.
  • Excellent communication and stakeholder management skills, including experience working with cross-functional teams and external vendors.
  • Familiarity with marketing compliance and regulatory guidelines is an added advantage

What We Offer
At RHB Banking Group, we are committed to fostering a collaborative and inclusive work environment that empowers our employees to reach their full potential. We offer competitive remuneration, comprehensive benefits, and ample opportunities for professional development and career growth. Our wellness initiatives and flexible work arrangements also support a healthy work-life balance. If you're ready to be a part of our transformative journey, we encourage you to apply now.

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