customer service reprensentative

1 day ago


Kuala Lumpur, Kuala Lumpur, Malaysia EXPERTO MARKETING SDN BHD Full time 30,000 - 60,000 per year

工作职责 / Job Responsibilities:

  • 及时信息回复,接听或拨出客户的电话,提供专业客户服务

    Respond to inquiries promptly via calls or messages, provide professional customer service
  • 快速、准确地解决客户问题

    Resolve customer issues quickly and accurately
  • 跟进投诉并确保客户满意

    Follow up on complaints to ensure satisfaction
  • 熟悉公司产品知识,维护良好的客户关系,提升品牌形象

    Understand product knowledge and maintain good customer relationships

岗位要求 / Job Requirements:

  • 最低学历:Diploma 或以上学历

    Minimum Diploma & above qualification
  • 必须精通华语、英语和马来语

    MUST proficient in Mandarin, English & Malay
  • 有客服经验者为优势

    Customer service experience is an advantage
  • 态度积极,有耐心

    Positive attitude and patient personality

福利待遇 / What We Offer:

  • 完善的培训与发展计划

    Comprehensive training & development
  • 有竞争力的薪资与奖励制度

    Competitive salary & performance incentives
  • 良好的工作环境与团队氛围

    Friendly work environment and supportive team
  • EPF / SOCSO / 年度奖金 / 医疗福利等

    EPF / SOCSO / Annual Bonus / Medical Benefits


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