Solutions Consultant

Assai brings clarity and control to the world's most complex engineering environments. Their AI-powered data platform helps global leaders in energy, utilities, petrochemicals, renewables, and other asset-intensive industries manage their engineering information with structure, accuracy, and confidence. By connecting documents, data, and workflows across the full asset lifecycle, from design and construction to operation and decommissioning Assai provides a single, reliable source of truth.

Highlights

Assai is a forward-thinking software company seeking a Solution Consultant to join their Professional Services team. In this role, you'll lead end-to-end implementations of their complete portfolio, translating complex business requirements into powerful solutions while collaborating with cross-functional teams to drive client success.

What are you going to do?

As a Solution Consultant at Assai, you'll serve as a strategic advisor guiding clients through their digital transformation journey. You'll lead comprehensive implementations spanning project management, business analysis, system configuration, data migration, and user training, ensuring clients achieve maximum value from Assai's solutions.

Tasks and responsibilities:

• Advise customers on translating business needs into optimized workflows and industry best practices
• Lead full-lifecycle implementations including project planning, requirements analysis, and solution configuration
• Manage data migration activities and ensure seamless system integration with existing client infrastructure
• Develop and deliver comprehensive training programs and documentation for end-users
• Collaborate with the Product Team to translate customer feedback into product enhancements
• Provide pre-sales support including professional services quotes and product demonstrations
• Partner with Customer Operations to continuously enhance the overall customer experience
• The role includes (international) travel to customer sites a few times a year.

The offer

Join a collaborative, empowering environment where your expertise drives meaningful client outcomes. Assai fosters a supportive 'can do' culture with hybrid flexibility (maximum 40% on-site), enabling you to balance client engagement with focused work time. You'll grow alongside a talented team committed to continuous improvement and mutual success.

• Competitive salary reflecting your experience and expertise
• Flexible hybrid working arrangement with maximum 40% on-site requirements
• Professional development opportunities including certifications and training programs
• Comprehensive health and wellness benefits package
• Generous paid time off and holiday allowance
• Collaborative, supportive team environment with emphasis on personal growth

Profile

You demonstrate strong interpersonal skills and thrive in collaborative, international team environments. Your proactive, detail-oriented mindset combined with excellent communication abilities enables you to build trust with clients and colleagues alike. You approach challenges with curiosity and creativity, continuously seeking improvements and solutions.

Job requirements:

• 5 to 7 years of experience in consultancy or technical roles
• Strong knowledge of business software, IT systems, and implementation methodologies
• Technical proficiency including reading logs, working with JSON and YAML files, and basic scripting
• Understanding of web application architecture, browser security, databases, and communication protocols
• Excellent project management, planning, and execution skills
• Proficiency in Microsoft Office and fluent English communication

Location

Kuala Lumpur