Customer Care Consultant

1 day ago


Penang, Malaysia Elitez Pte Ltd Full time 30,000 - 40,000 per year

Job Responsibilities:

  • Educate patients on treatment options, procedures, and care plans.
  • Provide dedicated patient care and support throughout their journey.
  • Coordinate and schedule surgeries, ensuring smooth patient experience.
  • Handle administrative tasks and maintain accurate patient records.
  • Conduct patient follow-ups to ensure satisfaction and ongoing care.

Role Requirements:

  • Minimum Diploma in any discipline.
  • Able to communicate effectively in Mandarin to liaise with Mandarin-speaking patients.
  • Prior experience in selling treatment or service packages is a must.


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