Warehouse Operations Manager
15 hours ago
Job Description
- Oversee day-to-day warehouse operations
- Ensure warehouse operations align with organizational vision and mission
- Ensure efficient utilization of warehouse space
- Plan and coordinate warehouse operations in accordance with policies and procedures
- Develop and implement procedures to improve workflow efficiency and minimize overtime
- Manage inventory control and reconcile with system records
- Maintain accurate inventory records and investigate discrepancies
- Ensure systematic and accurate documentation
- Manage warehouse P&L, billing, costing, and budgeting
- Plan and allocate resources to meet daily operational requirements
- Monitor staff productivity and performance
- Manage and resolve daily operational issues to achieve short- and long-term goals
- Conduct staff performance appraisals
- Handle customer enquiries and resolve issues
- Receive feedback and monitor service quality
- Liaise with customers, suppliers, contractors, and internal departments
- Identify operational risks and investigate incidents
- Investigate and troubleshoot incidents, problems, and irregularities
- Ensure compliance with work procedures, company policies, and health & safety regulations
- Prepare and submit reports in a timely manner
- Conduct routine warehouse inspections
- Maintain a clean, organized, and safe warehouse environment
- Identify areas for improvement (processes, procedures, work environment, etc.)
- Manage warehouse supplies and equipment
- Escalate issues to Management and recommend solutions
- Coordinate activities with other departments
- Monitor staff attendance, health, satisfaction, and work attitude
- Communicate staff-related issues with the HRA Department
Job Requirement
- Minimum Degree in related field.
- Minimum five (5) years of experience as warehouse managerial roles.
- Warehouse management, inventory management, time management, leadership, problem solving, critical thinking, interpersonal, communication, organizational, supervisory, warehouse management system, computer, report, data analysis, equipment maintenance, facility management, teamwork, attention to details, safety compliance, flexibility, stress management.
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