housekeeper
1 day ago
About the role
We are seeking an experienced Housekeeper to join our team at Cititel Express Ipoh, a leading hotel in Ipoh Perak. As a Housekeeper, you will play a crucial role in maintaining the cleanliness, organisation and comfort of our guest rooms and public areas, ensuring our guests have an exceptional stay. This is a full-time position based in Ipoh Perak.
At Cititel Express Ipoh, we are committed to providing our employees with a supportive and rewarding work environment. We offer competitive salaries, opportunities for career development, and a range of benefits, including:
Key responsibilities
- Staff Management: Recruit, hire, train, schedule, and evaluate housekeeping staff.
- Operations Oversight: Supervise daily operations, including cleaning and laundry services, and coordinate staff assignments and schedules.
- Quality Control: Inspect guest rooms and public areas to ensure they meet cleanliness and maintenance standards.
- Inventory and Supplies: Monitor and manage the inventory of cleaning supplies and equipment, and requisition new stock as needed.
- Administrative Tasks: Develop and implement housekeeping policies, procedures, and budgets.
- Guest Services: Respond to and resolve guest complaints and maintain lost-and-found procedures.
- Coordination: Collaborate with other departments, such as engineering and front office, to ensure seamless operations.
Required skills and qualifications
- Strong leadership, management, and team-building skills
- Knowledge of cleaning techniques, products, and safety protocols
- Excellent organizational, prioritization, and time management skills
- Basic accounting and budget management skills
- Strong customer service and communication skills
- Experience in housekeeping, with previous supervisory or management experience being a significant asset
About us
Cititel Express Ipoh is a modern and vibrant hotel located in the heart of Ipoh Perak. We pride ourselves on providing exceptional hospitality and a comfortable, relaxing environment for our guests. Our team of dedicated professionals works tirelessly to ensure that every guest has a memorable experience. Join us and be a part of our continued success
Apply now for this exciting Housekeeper role at Cititel Express Ipoh.
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