Food and Beverage Captain

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Platinum Victory Facestyle Sdn. Bhd. Full time 31,200 - 50,000 per year

Job Description

Job Responsibilities:

  • Complete the outlet's daily Supervisor's Checklist.
  • Must know the requisition point and prepares the requisition form for food supplies and operating guest supplies for the approval of the Outlet Manager and/or Asst. Manager.
  • Check at the start and at the end of the shift that all service attendants complete their opening and closing tasks.
  • Prepares details required for pre-meal briefing - out of stock items, reservations, daily specials, VIP reservations, etc,
  • Takes the daily food supplies inventory to ensure availability.
  • Prepares and submits breakage and loss report for the shift.
  • Attends weekly Outlet meeting and other meetings required of this position.
  • Makes endorsement in the logbook at the end of the shift all guest comments, complains, accidents, unusual events or any matter that will affect the following shift.
  • Records the daily sales and covers of the outlet at the end of each shift, in the absence of the Supervisor.
  • Communicates to the immediate superior and subordinates in a timely manner, any important information, related to operations.
  • Knowledgeable of all the standard operating procedures in the outlet.
  • Capable of implementing consistently in his/her shift all the service standards established for the outlet.
  • Assists and assigns the mise-en-place at the prescribed hours.
  • Checks at the start of the shift that all supplies in the station are complete.
  • Checks from time to time the availability of seats, greets guests and seats guests.
  • Ensures food and drinks are well presented.
  • Knowledgeable of the outlet's menu and drinks, its standard quantity, presentation and preparation.
  • Presents menu, takes order, offers suggestions and promotes restaurant's specialties.
  • Assists the service staff in the service of food and drinks.
  • Handles guest complains professionally and tactfully.
  • Checks the accuracy of the guest's bill before it is presented to the guest.
  • Coordinates with the Hostess and assigns tables for guests with table reservation.
  • Knowledgeable in bar tendering and wine service.
  • Capable of operating all the equipment in the outlet.

Job Requirements:

  • Candidate possess at least a Primary/Secondary School/SPM/"O" Level/Higher Secondary/STPM/"A" Level/ Pre-U or equivalent.
  • Minimum 2 to 3 years of Food and Beverage Captain experience in hotel line is preferable or equivalent experience.
  • Proficient to speak, write and read in English, Bahasa Malaysia and Mandarin. Able to communicate in Mandarin will be an added advantage.
  • Able to work under pressure and deal with stressful situations during busy periods.
  • Able to access and accurately input information using a moderately complex computer system.
  • Good in computer literate (Word, Excel, etc.).
  • Independent with good organization and multitasking skills.
  • Willing to work on shift basis.

Job Types: Full-time, Permanent

Pay: RM2, RM2,600.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Parental leave
  • Professional development

Education:

  • STM/STPM (Preferred)

Experience:

  • Food and Beverage Captain: 3 years (Preferred)
  • Food and Beverage Service: 4 years (Preferred)
  • working experience in four or five stars hotel/ fine dining: 2 years (Preferred)

Language:

  • English (Preferred)
  • Bahasa Malaysia (Preferred)
  • Chinese (Preferred)

Work Location: In person

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