Team Member, Customer Due Diligence

2 days ago

Klang, Selangor, Malaysia RHB Banking Group Full time

Primary Objective

  • To enhance client experience through seamless on-boarding process while improving productivity, ensuring regulatory compliance and mitigating risk Ensure consistent, centralized on-boarding process for corporate clients across RHB Group
  • Perform due diligence checks as required for new and existing clients
  • Ensure compliance to regulatory requirements and updating processes where necessary
  • Collating and validation documentation from corporate clients
  • Maintain documentation in central repository

Key Responsibilities

  • Act as a liaison related to on-boarding (operational) and provide consistent follow up and follow through on inquires and issues
  • Ensure accurate and efficient corporate onboarding screening processes across entities
  • Interact with product groups, functional groups and clients to develop understanding of client profile and requirements
  • Gather, review and ensure validity of clients' information and documents from internal/external sources as appropriate
  • Execute all on-boarding related workflow activities including exchange of information and gathering of approvals
  • Track, monitor and escalate potential on-boarding issues and delays as necessary
  • Ensure on-boarding processes are in compliance with regulatory, compliance and audit requirements
  • Provide input to develop/enhance internal procedures and processes in order to increase efficiency
  • Creation and enrichment of reference data
  • Perform due diligence checks for new corporate clients
  • Perform annual reviews of due diligence for existing clients
  • Assist in project implementation related to on boarding
  • Assist Head in ICAAP Material Risk Assessment (MRA) - Monitor & Report
  • Assist Head of CCOB in BRCO function for Client Coverage Private Sector (refer to BRO JD & BCO JD)
  • Collate and validate documentation for corporate client onboarding
  • Creation and enrichment of reference data
  • Perform due diligence checks for new corporate clients
  • Perform annual reviews of due diligence for existing clients

Requirements

  • Bachelor Degree - Finance, Business Administration, Banking or equivalent professional qualifications.
  • 1-2 years' experience in Financial Services, preferably with some experience in client services
  • Attention to details and effective follow up skills to ensure timely deliverables
  • Efficient at multi-tasking
  • Good communication and interpersonal skills, which include the ability to build productive working relationships with other product and functional groups
  • Highly analytical and organized
  • Good problem solving skills

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