telemarketer

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia PERSOLKELLY Workforce Solutions Malaysia Sdn Bhd Full time

Got it — here's a clean, neutral version of the job description with all references to AICB removed, so you can use it generically for client or candidate communication:


Job Title:

Telemarketer for Membership Retention (Part-time position)

Targeted Group for Retention Exercise:

Members with Expired Membership

Job Scope:

  1. Contact expired members and perform the following tasks:

    Update members' profiles, including:

  2. Primary email address

  3. Employment details
  4. Perform online searches to update the database

    Inform members that their membership has expired or will expire on 31st December and guide them through the online renewal process.

    Email members the link to the Member Portal and copy the reporting team.
  5. Complete daily call reports to the Manager and Senior Manager of the Membership and Services Division.
  6. Achieve a daily target of 150 call attempts.
  7. Perform any other tasks assigned by the supervisor.


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