Retail Operation Executive

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Sakura Recruit Malaysia Full time

Work Location:

1. Northern region: Covers Kedah, Penang, Perak -OR-

2. Southern region: Covers Johor, Melaka -OR-

3. Central region: Kajang (HQ)

Job Responsibilities:

1. Business Performance

  • Drive sales growth, KPI achievement, and effective execution of campaigns and promotions.
  • Monitor and track outlet sales performance and key KPIs.
  • Coordinate and implement marketing campaigns and tactical promotions

2. Operational Excellence

  • Drive sales growth, KPI achievement, and effective execution of campaigns and promotions.
  • Oversee day-to-day store operations, upkeep, hygiene, and visual merchandising standards (including lab, cashier, refraction room, and sales floor).
  • Ensure full compliance with retail SOPs and audit standards.

3. People Development & Recruitment

  • Lead, recruit, train, and evaluate BMs and store staff to build a high-performance, customer-centric culture.
  • Support talent acquisition by identifying manpower needs, interviewing candidates, and ensuring smooth onboarding.

4. Customer Experience

  • Ensure delivery of outstanding service and retail experience aligned with brand standards.
  • Assist in training and reinforcing the 6-in-1 Vision Experience process.

5. Leadership & Engagement

  • Conduct regular meetings with store teams to review performance, share updates, and foster engagement.

6. Act as liaison between HQ teams (Marketing, Training, CRM) and ground staff.

7. Identify operational gaps and propose improvements or escalations.

Job Requirements:

  • Minimum 5 years' experience in multi-store retail operations or field management.
  • Experience in performance coaching and hands-on store management preferred.
  • Strong communication, problem-solving, and analytical skills.
  • Able to travel frequently for store visits and audits.
  • Fluent in English, Bahasa Malaysia; Mandarin is a plus.

If you're interested, you may click "Apply Now" to apply for this position.

Once your profile is selected, our consultant will reach out to you for further discussion on next step.

Thank you and good luck

Job Type: Full-time

Pay: RM4, RM8,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Application Question(s):

  • Do you have retail background experience?
  • Are you familiar with optical/lenses/eyewear/visual merchandising related industry?

Experience:

  • Retail Operation: 2 years (Preferred)

Language:

  • Mandarin (Preferred)

Willingness to travel:

  • 100% (Preferred)

Work Location: In person

  • Retail Operations Executive

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia PRISM+ Full time 60,000 - 120,000 per year

    PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.We are looking for a highly motivated Retail Operations Executive who will...

  • Retail Operations Executive

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia NH PRIMA INTERNATIONAL SDN BHD Full time

    Job Descriptions :The Retail Operations Executive is the main channel between the management and retail, the ideal candidate will be responsible for overseeing the day-to-day operations of retail stores, ensuring efficient processes, exceptional customer service, and achieving sales targets. This role demands strong leadership, organizational skills, and a...

  • Retail Operation Executive

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Senheng Electric (KL) Sdn Bhd Full time 40,000 - 60,000 per year

    Responsibilities:Monitor and support in all aspects that contributes to sales performance.To ensure a proper stock level is maintained and handle delivering issues.To build up a rapport with the retail merchandisers.Ensure retail outlets are running smoothly.Capable of working as a part of the team and take initiative to schedule marketing...

  • retail operations manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time 90,000 - 120,000 per year

    Our client is a well-known international sports brand and currently we're looking for an experienced Retail Operations Manager (sports retail) to drive store efficiency, supports new business expansion, and empowers store teams to achieve business goals while upholding brand standards.ResponsibilitiesOversee daily retail operations across assigned stores,...

  • Senior Retail Executive

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Petron Malaysia Refining & Marketing Bhd Full time

    "At Petron, we are not just in the business of oil, we are also in the business of fueling lives."Petron Malaysia is an emerging and rapidly evolving Asian oil company. It is part of Petron Corporation which is the leading oil company in the Philippines. Our integrated refining, distribution, and retailing of world-class petroleum products help meet the...

  • Senior Retail Executive

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Petron Malaysia Full time

    "At Petron, we are not just in the business of oil, we are also in the business of fueling lives."Petron Malaysia is an emerging and rapidly evolving Asian oil company. It is part of Petron Corporation which is the leading oil company in the Philippines. Our integrated refining, distribution, and retailing of world-class petroleum products help meet the...

  • Retail Operations Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SmartHire by SEEK Full time 220,000 - 450,000 per year

    What you'll be doing?• Daily Operations Leadership - Conduct daily check-ins with area managers, monitor real-time sales performance through POS systems, and swiftly address critical issues like supply chain delays or staffing challenges to ensure seamless store operations• Cross-Department Collaboration - Work closely with IT, HR, Marketing, Finance,...

  • Retail Executive

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia TOP IDEA SDN BHD Full time 30,000 - 60,000 per year

    Candidate must possess at leastAt least 1 Year(s) of working experience in the related field (building material)Experience in showroom sales is an advantageKnowledge in bathroom sanitarywares & kitchen appliances is a preferableRequired Skill(s):Preferably candidates specialized in Sales - Retail/General or equivalentCandidate will act as a showroom...

  • Department Assistant(Beauty Store)

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia KKV Operation Management Sdn Bhd Full time

    Short NoticeAvailable to work 6 days per weekYoung, Cheerful, & Energetic working culture*Job title will be subject to your working experiences.Job DescriptionDepartment Assistant 's Job responsibilities:Sales Management:Understand sales targets, share information and lead store assistant to achieve monthly sales targets.Store ManagementHandle daily process...

  • Outlet Operation Executive

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia ( Aihome ) Artificial Intelligence Home Sdn Bhd Full time 30,000 - 60,000 per year

    Job Title: Outlet Operation ExecutiveAbout Aihome:Aihome is Malaysia's leading smart home and tech solutions company, transforming the way people live with innovative technology and smart lifestyle products. At Aihome, we don't just operate stores—we create experiences, build lasting customer relationships, and shape the future of connected living. Join a...