Customer Service

Job Scope:Reception & Communication: Greet and assist visitors, verify their identities, and direct them to the appropriate departments. Handle incoming calls professionally by addressing inquiries or transferring them to the relevant personnel.Resident Information Management: Maintain and update residents' records, including contact details and contractual...

Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Service Specialist in the AI Chatbot Industry, based in Johor Bahru. The role involves providing exceptional customer support by responding to inquiries, resolving issues, training and ensuring customer satisfaction through various...

Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site role based in Johor Bahru for a Customer Service (AI Chatbot) Specialist. The primary responsibility will be to provide high-quality customer support via AI chatbot and other communication channels to ensure customer satisfaction and a seamless digital...

Requirement :To provide highest possible level of Customer Service in meeting customers' needs.Attend to customers and handle customers' complaints to ensure complaints are promptly addressed within the company's service standards and on an immediate basis.To get acquainted with the system and adapt to the current procedures.Attend to customer on the...

Job SummaryUnderstand customer requirement and ensure the smooth facilitation of processing of customer's shipment.Work closely with Customer and internal teamHave to deliver satisfactory service to customers and continuously improving to build client confidence on our services and achieve business growth.Laise with authorities (if required)Key...

Position: Customer Service / Support Representative l Telemarketing Representative l TelesalesLocation: JohorSalary: RM 2,000 - RM 3,000Work Hours: 5.5 days per weekKey Duties:◆ Answer customer questions through phone, email, and chat.◆ Call customers to renew their service plans.◆ Schedule appointment times for technicians.◆ Promote our services to...

jobscope:.Greeting and welcoming guests – Ensure every customer feels comfortable upon arrival.Handling bookings and reservations – Assist with phone calls, online booking systems, or walk-in appointments.Providing service information – Explain wellness packages, spa treatments, pricing, and promotions to customers.Managing check-in and check-out –...

Key Responsibilities:· Customer Interaction: Greet all incoming calls professionally and answer a timely manner.· Order Management: Process and key in all orders using the Customer Service and Traffic Control system efficiently.· Dispatch Coordination: Arrange pick-up orders and coordinate with relevant couriers for timely dispatch.· Shipment Reception:...

About the RoleWe're looking for a friendly, responsible, and proactive Customer Service Executive to support our daily operations.You'll play a key role in coordinating between clients, supervisors, and team members — ensuring smooth communication, accurate record-keeping, and excellent customer satisfaction.Compensation PackageBasic Salary: RM2,200 –...

Location: Kempas BaruResponsibilities:Prepare official documents such as tenders, proposals, new customer registrations, and quotations based on customer specifications.Work closely with the Operations Team, providing the necessary documentation for shipment coordination.Address customer inquiries and complaints in a professional and prompt manner.Conduct...