E-Commerce Executive

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Mister Mobile Trading Pte Ltd Full time
Key Responsibilities
1. Product Creation & Listing Management
  • Create, upload, and optimise product listings across marketplaces such as Amazon, Shopee, TikTok Shop, Lazada, and more.
  • Ensure accuracy of product information, pricing, images, and categorisation.
  • Maintain content quality and update listings regularly to improve visibility and conversion.
2. Marketplace Marketing & Growth
  • Plan and execute promotional activities such as flash sales, bundles, discounts, and vouchers.
  • Manage marketplace-specific advertising tools (e.g. Shopee Ads, Lazada Sponsored Solutions, TikTok Shop Ads, Amazon PPC).
  • Analyse advertising metrics and performance data (e.g. impressions, CTR, conversion rate, ROAS, ACoS) to optimise campaigns and maximise ROI.
3. Campaign Submission and Execution
  • Responsible for the submission and execution of all marketing campaigns, including mega sales and regular promotional activities.
  • Coordinate closely with internal teams to ensure timely submission of deals, creative assets, and required documentation.
  • Monitor campaign performance, compile insights, and prepare comprehensive post-campaign reports.
4. Competitor & Pricing Analysis
  • Conduct routine competitor monitoring to analyse pricing trends, product strategies, and promotional tactics.
  • Make data-driven recommendations to management on price adjustments and opportunities for differentiation.
  • Maintain competitive price positioning across all marketplaces.
5. Liaison with Marketplace Account Managers
  • Serve as the main point of contact for marketplace account representatives.
  • Understand platform updates, growth opportunities, and optimisation recommendations.
  • Resolve operational issues related to store health, product approvals, and platform compliance.

Requirements
  • Diploma or Bachelor's degree in Marketing, Business, eCommerce, or relevant fields.
  • At least 1–2 years of experience in marketplace management (preferred).
  • Strong analytical skills with the ability to read, interpret, and act on performance metrics and advertising data.
  • Hands-on experience analysing ads performance, including sales attribution, ROI, ROAS, ACoS, and campaign effectiveness.
  • Familiarity with marketplace dashboards (Shopee Seller Centre, Lazada Seller Centre, Amazon Seller Central, TikTok Shop, iShopChangi vendor portal).
  • Good communication skills and ability to work cross-functionally.

Good-to-Have Skills
  • Experience with basic image editing or content creation.
  • Knowledge of SEO for marketplaces.
  • Ability to manage multiple deadlines in a fast-paced environment.

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