Head of IoT Presales

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia's leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

We are seeking an experienced leader to head our IoT  Presales team, driving the development and delivery of IoT solutions to support enterprise sales growth in the IoT and telecommunications space. The successful candidate will be responsible for leading a team of IoT presales professionals, developing and executing presales strategies, and collaborating with cross-functional teams to drive revenue growth.

Key Responsibilities:

• Lead and manage a team of IoT presales professionals, providing guidance and coaching to ensure high performance
• Develop and execute presales strategies to support enterprise sales growth in IoT and telecommunications
• Collaborate with sales teams to identify opportunities and develop technical solutions to meet customer needs
• Work with product management teams to gather requirements and provide input on product development
• Develop and maintain technical presales materials, including sales enablement tools and customer presentations
• Provide technical expertise and support to sales teams on complex customer opportunities
• Analyze customer feedback and market trends to inform presales strategies and identify areas for improvement
• Manage and optimize the presales process, ensuring efficient and effective delivery of technical solutions
• Develop sales plans and execute sales strategies to drive revenue growth
• Manage booking and revenue liquidation processes, ensuring accurate and timely revenue recognition

Required Qualifications and Experience:

• Bachelor's degree in Engineering, IT or a related field
• 8-12 years of experience in technical presales, sales, or a related field, with a focus on IoT and telecommunications
• Strong technical understanding of IoT and telecommunications technologies, including 4G, 5G, and cloud computing
• Proven leadership and management experience, with a track record of driving team performance and growth

Core Skills and Competencies:

• Technical expertise in IoT and telecommunications, with knowledge of wireless communication technology and cloud computing
• Strong commercial acumen and understanding of sales processes
• Leadership and management skills, with the ability to motivate and guide high-performing teams
• Excellent communication and interpersonal skills, with the ability to engage with internal and external stakeholders
• Strategic thinking and problem-solving skills, with the ability to analyze complex customer needs and develop effective technical solutions
• Relevant professional certifications, such as CCNA, CCNP, AWS Certified Solutions Architect, TOGAF, CBAP, CIoTP, ISACA, or HCIA, are desirable

KPIs and Success Metrics:

• Revenue growth and sales enablement
• Customer satisfaction and feedback
• Team performance and growth
• Presales process efficiency and effectiveness
• Booking and revenue liquidation accuracy and timeliness

Key Stakeholders and Cross-Functional Interactions:

• Sales teams
• Product management teams
• Delivery teams
• Internal stakeholders, including marketing and customer success teams

Location/Remote Policy and Travel Expectations:

• Location: Kuala Lumpur Malaysia
• Travel expectations: 20-30% travel to customer sites and internal meetings

What's next?

• Once you've applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.