Associate Software Engineer Intern

Customer Success
Kuala Lumpur,
Malaysia

Description

Associate Software Engineer Intern

Kuala Lumpur, Malaysia

About Us:

At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalised digital experiences that connect the world. We empower the world's most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at scale.

As the leading provider of agentic digital experience software, Sitecore brings together content, commerce, and data into one composable platform that enables brands to deliver millions of meaningful, adaptive experiences every day. Trusted by global leaders such as American Express, Porsche, Starbucks, and L'Oréal, Sitecore helps brands transform engagement through experiences that are not only personalised but predictive and dynamic.

Our foundation is our people—a diverse, passionate, and collaborative global team spanning over 25 countries. We believe that every experience matters, and that belief starts with how we work together. Our values—empathy, accountability, clarity, and growth—guide how we lead, innovate, and connect. They are the behaviors that bring our mission and vision to life, every day, in every interaction.

As we continue to evolve, we are actively cultivating AI skills across our teams to unlock new levels of creativity, efficiency, and insight. From engineering to customer experience, AI capabilities are becoming integral to how we design, build, and deliver the next generation of digital experiences.

What You'll Do:

As a Software Engineer Intern, you will be a member of the Product Support Services Team, responsible for assisting Sitecore's implementation partners with best practices guidance, troubleshooting complex customizations, reverse engineering, and significantly contribute towards ramping up and developing the team in the first year.

Sitecore implementations are handled by their network of partners. Because of the complex nature of Sitecore's products, their partners often need assistance in mapping customer requirements to implementation best practices. The Software Engineer will work with partners to understand customer requirements and determine the proper implementation approach. In addition, the Software Engineer may troubleshoot implementations that are experiencing complex performance or functional issues. Ultimately, the Software Engineer solves problems that developer cannot solve.

You will work with a team of businesspeople and technologists who are smart, experienced and great fun to be around.

• To get Enterprise hands-on experience on working with Fortune 500 customer worldwide.
• Learn the cutting-edge technologies and work with senior engineers to get the relevant technical skills.

What You Need to Succeed

Ideal candidates will have the following background:

Experience working with Microsoft technologies, including:

• ASP.NET
• C#
• Visual Studio
• SQL Server
• IIS
• Outstanding problem solving and logical thinking skills
• Understanding of object-oriented programming concepts and client-server software
  
  architecture
• Experience working with data structures and creating software algorithms
• Experience troubleshooting software development projects
• Great communication skills in English

Additional Skills That Could Set You Apart:

• Experience in frontend technologies such as JavaScript, HTML, CSS.
• Experience configuring load balancers and other network equipment.
• Experience configuring Windows-based servers.

What you'll gain:

• Opportunities to develop both technical and soft skills.
• Work in a modern office located in the heart of Kuala Lumpur.
• An allowance of up to MYR 2,000.00 per month.
• Potential for a full-time position upon successful completion of the internship program.

Requirements:

• Final year student in bachelor's degree in software engineering
• 6 months internship period required to complete the training
• Internship has to be your final year final semester

Why you should click 'Apply':

• Growth We are tapping into an exciting $30B market opportunity that is still very much in its infancy and feel It's never been a better time to join Sitecore as we look to grow by 30% YoY. Growth for us means growth for you and your career.
• Great team and company culture You can find out more about our company culture and learn about our commitment to creating a diverse and inclusive workplace, on our YouTube Channel. Thanks to the work of every employee globally, Sitecore has been recognized for award-winning Culture by Comparably.