Site Cleaning Supervisor

Company Overview

TNT Cleaners is a company specializing in integrated cleaning and maintenance service. In addition, we also have a team specialize in all major and minor cleaning projects for commercial, industrial, residential properties

Job Description

General Management

· Oversee daily cleaning and sanitization operations

· Develops and executes cleaning and sanitization activity as per schedule

· Coordinate with client and facility manager for any ad-hoc activities

· Ensure materials consumption within planned budget and forecast

· Ensure all cleaning records are accurate and complete with proper documentation

· To oversee daily cleaning issue & rectify the problem to prevent reoccurrence.

· To oversee a group of cleaners & ensure smooth cleaning operation.

· To report daily activities to client contact and attend monthly meetings/ conduct inspections on behalf of management for progress meetings

· Ensure all statutory and government rules and regulations are being adhered to within the scope of work being undertaken

· To understand contractual obligations and meet customer expectations under the agreement.

· On a weekly or as needs basis, report to the Operations Manager and discuss works that require completion. Attend weekly, or as required meetings with Operations Manager to assess current progress.

· Reporting reports are broken down in accordance with Client guidelines, per site, and per service on a monthly basis or as determined by the Client

Manpower Management

· Manage and supervise overall manpower recruitment and placement system

· Manage daily conversations with staffs and clients

· Set up cleaning Standard Operating Procedures in Hygiene Partner Program and spring cleaning services

· Daily / Weekly location check-in to different job sites for supervision and QC

· Fortnightly / Monthly location check in for salary acknowledgement and documentation for delivery order and quality assurance check with customer

Recruitment

· Setup recruitment, advertisements and interview systems with DGM and manage them

· Ongoing recruitment for replacement workers and part-timers as reserves for Hygiene Partner Program, Spring Cleaning, and Home Cleaning teams

· Setup quality checks system for all level of cleaning staffs with DGM

Training

· Establish a training schedule and train the team timely.

· Develop Training, SOP and Quality Assurance programs for all cleaning manpower

· Setup cleaning training system for all level of cleaning staffs with DGM and manage all cleaning staff training

· Set up WSQ training schedule for cleaners and liaise with training provider to ensure the cleaning staffs are trained by a WSQ certified company and also internally trained by Manpower Training and Quality Assurance Executive

Compliance and Others

· Regular feedback and survey form for all Hygiene Partner Program clients and Spring Cleaning jobs

· Dispatch cleaning staffs for mandatory medical checkups (e.g. Work Permit, ECDA medical declaration, etc.)

· Prepare all documentation in compliance with regulatory requirements (i.e. NEA license renewal, MOM S-Pass and work permit application and renewal, NEA audits, etc.)

· Any other duties as assigned by Management

Key Competencies:

· Ability to work in a team environment with professional and optimistic attitude.

· Able to work independently with limited supervision. Must be proactive and takes action without being prompted.

· Prior work experience in cleanroom or GMP environment is preferred

· Must be able to work shift

· Basic knowledge of computer skills, work proficiently with Microsoft Office and working knowledge of SAP transaction

· A proven track record in contractor cleaning management

· Good communications skills and an ability to deal with individuals at all levels of the organization

· To be proactive in looking for value-add opportunities to increase contract GOP

· Understand Contract obligations

· To be professional in communicating with clients

· Responsible for the adherence to all Occupational Health and safety conditions

· Understand and be proactive in the adherence to al Sodexho policy and procedure guidelines.

Job Types: Full-time, Permanent

Pay: RM1, RM2,500.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Education:

• STM/STPM (Preferred)

Experience:

• Supervisor: 1 year (Preferred)

Work Location: In person