Collection Specialist

5 days ago

George Town, Penang, Malaysia EPS Ventures Sdn Bhd Full time

Important Remarks:

  • This is a 12-Month contract role
  • Working Hour:(3PM - 12AM)
  • Hybrid working model

Responsibilities:

  • Responsible for the collection, management, and resolution of outstanding invoices from past due accounts
  • Interfaces with order management, customer service, cash receipting and sales management in resolving customer queries which prevent/ delay settlement
  • Accountable for all customer disputes and owning these through resolution
  • Developing business relationships though the organization to resolve collection impacting issues, further ensuring that each department understands its role in delivering best practice debt collection
  • To ensure that all activities undertaken are completed in line with our internal controls and published processes
  • Undertake Sales Ledger account reconciliations as required
  • Respond promptly and completely to both customer and internal enquiries
  • Undertaking any other duties which may be requested by the Line Manager, for which training and/or explanation had been provided and understood
  • Escalation of debt issues to line manager

Requirements:

  • 2-3 years Collection experience with large national and/or global corporations
  • Excellent English communication skills, both written and verbal
  • Ability to communicate courteously and proactively with all levels within the company
  • The ability to work in a team and individually
  • Good analytical attention to detail with minimal errors

Job Type: Contract

Contract length: 6 months

Pay: RM4, RM4,800.00 per month

Application Question(s):

  • Can you start immediately?

Education:

  • Bachelor's (Required)

Experience:

  • collection specialist : 2 years (Required)

Work Location: In person

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