Retail Assistant

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Muji Malaysia Sdn Bhd Full time

Roles & Responsibilities

  • Assist in achieving daily and monthly sales budget.
  • Assist in carrying out the weekly sales action plan at their assigned areas or departments
  • Provide product information and service to customers pro-actively
  • Greet and assist customer at the sales floor attentively
  • Assist in receiving, counting of stocks, tagging and labeling
  • Monitor and check goods with expiry date (Health & Beauty / Food)
  • Do daily/weekly housekeeping
  • Assist in tagging sensor tag, especially for garment
  • Actively feedback on fast and slow moving stock
  • Maintain the work area by adhering to the safety standards as required
  • Perform daily stock replenishment
  • Assist the cashier at the Checkout point when required
  • Responsible in the reporting of price error
  • Equipped with the knowledge of the extended services and fees involved (Home delivery & Alteration)
  • Demonstrate appropriate customer service skills as according to the Muji standard
  • Provide effective and efficient service to assist the customers of all aspects
  • Gather feedback from customer and suggest improvement for the areas to the superior
  • Ensure stock sold by first in first out to avoid an increase of aging merchandise
  • Report on any discrepancy of stock holding against the system
  • Ensure all available stock are being displayed

Requirements

  • Minimum SPM with 1 – 2 years of retail experience will be an added advantage
  • Positive and with passion in retail industry
  • Like interacting with customers and have an eye for details
  • Articulate and outgoing
  • Result oriented and good team player

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