IT Support Retail
2 days ago
Job Summary:
Provide on-site IT support to ensure smooth daily store operations. Responsible for troubleshooting, maintaining, and supporting POS systems, back-office applications, and IT equipment.
Key Responsibilities:
- Provide first-level support for POS, printers, scanners, and network issues.
- Perform daily system checks and basic troubleshooting.
- Coordinate with HQ IT team or vendors for unresolved issues.
- Maintain store IT equipment and ensure minimal downtime.
- Keep records of incidents, repairs, and IT assets.
- Assist store users with basic system operations and troubleshooting.
Requirements:
- Diploma in IT, Computer Science, or related field.
- 1–2 years' experience in IT support (retail experience preferred).
- Basic knowledge of POS systems, networking, and Windows OS.
- Good communication and problem-solving skills.
- Willing to work in Great Eastern Mall, Jalan Ampang, including weekends and public holidays.
- Fresh graduate are welcome
Job Type: Full-time
Pay: From RM2,300.00 per month
Benefits:
- Additional leave
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person
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