Senior Sales Specialist

At Dow, we believe in putting people first and we're passionate about delivering integrity, respect and safety to our customers, our employees and the planet.  

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We're a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you're looking for a challenge and meaningful role, you're in the right place. 

Dow (NYSE: DOW) is one of the world's leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting 

Dow Malaysia has an exciting opportunity for a Senior sales specialist, located in Petaling Jaya office. This position manages the sales and innovation pipeline of medium/large, complex accounts and distribution in Malaysia and Singapore with the key objective to maintain and grow in alignment to the sales goals and marketing plan. You will be responsible in Dow application in these industries:

• Coatings, Inks and Adhesives
• Lubricants and Fuels
• Industrial and Institutional Cleaning and Home Care
• Rubber Glove market
• And other markets such as Agriculture (Crop Solutions) and Pharmaceutical industry.

To learn more about product, please visit the website

Materials Science & Chemical Manufacturing | Dow Inc.

Responsibilities / Duties

• Manages account portfolio - develops and implements account plans.
• Leads and coordinates customer relationships.
• Charters business development projects/strategies, and investigates new channels to market.
• Develops and executes sales/marketing plan, delivering both value and volume.
• Collects and utilizes market intelligence to shape sales/marketing plan.
• Leads/conducts negotiations and implements price change.
• Collaborates with other function(s) stakeholders to deliver improving CX results.
• Delivers growth, including cross business opportunities.
• Understands short vs long term tradeoffs and is able to articulate them for win solutions.
• Comfortable leading and organizing meetings with business leadership and the customer.
• Strong bias for action and thorough follows up.
• Highly self-motivated and seeks out missing information to complete projects successfully.
• Prioritizes business objectives with an owner's mindset.

Required Qualifications

• Preferred a minimum of a bachelor's degree in business, chemistry or engineering.
• A minimum of 5 years' experience in Sales is required.
• Fluency in English, strong written and verbal communication skills.
• Be eligible to work in Malaysia and communicate in English fluently.

Preferred Skills

• Negotiation: Skilled in negotiating contracts, service terms, and pricing to achieve win-win outcomes for both the company and the customer.
• Strategic Planning: Develops and executes account plans independently, aligning with broader sales goals. Tracks performance metrics and adjusts strategies without needing constant feedback.
• Bias for actions: Demonstrates a proactive approach to problem-solving and decision-making, ensuring timely responses and swift execution of customer needs.
• Persuasive and influence: Adept at influencing stakeholders and clients through compelling communication and value-driven proposals.
• Interpersonal effectiveness: Builds strong, trust-based relationships with clients and internal teams through empathy, active listening, and clear communication.
• Adaptive for change and crisis management: Remains calm and solution-focused under pressure; quickly adapts to changing customer demands or market conditions.
• Customer Relationship management - Strong focus on customer satisfaction and retention. Ability to understand customer needs and provide tailored solutions.
• Cross function collaborations: Works effectively across departments (e.g. Marketing, CSR, Supply chain) to deliver seamless customer experiences.

Noted:

This position has no relocation support.

Benefits – What Dow offers you 

We invest in you. 
 

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.  

Here are just a few highlights of what you would be offered as a Dow employee: 

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. 
• Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you you need it. 
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
  • Employee stock purchase programs (availability varies depending on location).
• Student Debt Retirement Savings Match Program (U.S. only).
  • Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees' Savings Plan (401(k)), helping employees reach the Company match.
• Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. 
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. 
• Competitive yearly vacation allowance.
• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).  
• Paid time off to care for family members who are sick or injured.  
• Paid time off to support volunteering and Employee Resource Group's (ERG) participation. 
• Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
• On-site fitness facilities to help stay healthy and active (availability varies depending on location).
• Employee discounts for online shopping, cinema tickets, gym memberships and more.
• Additionally, some of our locations might offer:
  • Transportation allowance (availability varies depending on location)
  • Meal subsidiaries/vouchers (availability varies depending on location)
  • Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

Join our team, we can make a difference together.

About Dow
Dow (NYSE: DOW) is one of the world's leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting 

As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on