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Inside Sales Specialist

2 weeks ago

Petaling Jaya, Selangor, Malaysia Teleperformance Malaysia Sdn Bhd Full time

About the Role:

We are seeking a proactive and confident Inside Sales Specialist to join our growing IT software sales team. This role focuses on B2B sales, engaging with executive-level customers, qualifying leads, and driving opportunities through the sales pipeline. If you enjoy consultative selling and thrive in a tech-driven environment, we'd love to hear from you.

Key Responsibilities:

  • Engage with potential clients via phone, emails to introduce our software solutions
  • Qualify and nurture inbound and outbound leads to identify genuine business opportunities
  • Conduct discovery calls to understand client needs, challenges, and priorities
  • Build trusted relationships with executive-level decision makers (C-suite, Directors, and Managers)
  • Maintain accurate records in CRM and ensure a healthy, active sales pipeline
  • Prepare and deliver professional sales presentations and product demos when required
  • Meet and exceed monthly lead conversion and sales targets

Requirements:

  • Diploma or Bachelor's Degree in Business, Marketing, Information Technology, or related field
  • 1–3 years of experience in inside sales, lead qualification, or B2B software sales
  • Strong understanding of the software or SaaS sales cycle
  • Excellent communication and interpersonal skills, comfortable speaking with executive-level clients
  • Ability to identify pain points, qualify prospects, and position solutions effectively
  • Goal-oriented, self-driven, and resilient in a fast-paced sales environment
  • Proficient in CRM tools and virtual communication platforms