Inside Sales Support

1 day ago

Petaling Jaya, Selangor, Malaysia Vendfun Sdn Bhd - The Hospitality Automation Solution Provider Full time

Company Description

Vendfun, established in 2020, is a leading provider of hospitality technology solutions focused on innovative and high-quality self-service kiosks. With a strong foundation in Malaysia and ongoing expansion across Southeast Asia, Vendfun is trusted by hotels for streamlining operations, enhancing guest experiences, and driving return on investment. Notably, Vendfun achieved profitability in 2024 and earned the prestigious Hoteliers' Choice Award 2024 by The Malaysia Budget & Business Hotel Association (MyBHA). Driven by core values of innovation, reliability, and service excellence, Vendfun is committed to empowering hoteliers with reliable and scalable automated solutions.

Role Description

This is a full-time, on-site Inside Sales Support role based in Petaling Jaya. The Inside Sales Support Specialist will assist the sales team by providing outstanding customer service, managing sales operations, and ensuring customer satisfaction. Primary responsibilities include handling inquiries, maintaining records, coordinating with internal teams to ensure timely order fulfillment, and assisting in improving sales processes. The candidate will also play a role in providing support for client account management and fostering strong relationships with customers.

Qualifications

  • Proficiency in Inside Sales and Sales Operations for supporting the sales team in achieving targets and streamlining processes
  • Strong Customer Satisfaction and Customer Service skills to build and maintain excellent client relationships
  • Excellent Communication skills for effective collaboration with clients and internal teams
  • Self-motivated with strong problem-solving abilities and attention to detail
  • Proficiency in CRM software and basic Microsoft Office tools is a plus
  • Prior experience in sales support roles or the hospitality industry is an advantage

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