Microsoft 365 Engineer

Brooks is a leading provider of automation solutions with over 40 years of experience in the semiconductor industry, offering precision robotics, integrated automation systems, and contamination control solutions that empower chip manufacturers worldwide. Our product portfolio includes a range of automation solutions, including robots, vacuum systems, and atmospheric robots for semiconductor manufacturing ).  

Are you looking for a place where you can be part of a transformation? Join us at Brooks Automation and be a part of a dynamic organization that is shaping the future of technology.

Work Location: Onsite - Johor Bahru (OR) Penang – Malaysia. 

About the Role:  

We are currently seeking a highly skilled and motivated M365 Engineer, specializing in the End User Computing and Collaboration Space (Office 365, Intune, Windows 10/11 lifecycle management, Autopilot, DLP, Azure AD, etc.) technologies, to join our dynamic IT team. 

In this role, you will be the driving force behind the engineering and optimization of end-user computing environments. Your mission will revolve around enhancing productivity, securing operations, and ensuring a seamless IT service experience for Brooks Automation going forward. In line with our innovative culture, we are committed to harnessing cutting-edge cloud technologies to drive innovation and deliver exceptional solutions. 

As an M365 Engineer at Brooks, your primary responsibility will be designing, implementing, and managing our Microsoft365 and End User eco-system, while working on integrating that experience with our various IaaS vendors: Amazon Web Services (AWS), Microsoft Azure, and Oracle Cloud. You will ensure that these solutions meet stringent performance, scalability, security, and reliability standards. Additionally, you will play a critical role in our SecOps practices, securing our cloud environments and data, and contributing to the development of reproducible models for use across the organization. 

What You'll Do:  

• Collaborate closely with stakeholders to comprehensively understand business requirements and translate them into cloud architecture solutions, following a cloud-first approach. 

• Design, construct, and maintain cloud infrastructure across various platforms, including Microsoft365, Azure, AWS, CrowdStrike, etc. 

• Develop and execute cloud migration strategies for legacy on-premises services (GPO, Kace, Citrix, etc.) to next gen cloud platforms. 

• Implement and oversee security and compliance measures within our environments, adhering strictly to SecOps best practices and data protection standards.  

• User-Centric Support: Deliver comprehensive support for Office 365 applications, Windows 10, and Intune-managed devices, addressing user concerns and guaranteeing peak performance. 

• Intune Mastery: Master the art of managing and configuring Microsoft Intune for device provisioning, compliance policies, and application deployment, crafting a secure and efficient device management realm.  

• Windows 10/11 in Focus: Oversee Windows 10 deployments and upgrades using Autopilot, leaving no device behind and ensuring that they're up-to-date and secure. 

• Autopilot Expertise: Expertly implement, configure, and optimize Windows Autopilot to streamline device setup and management. 

• Office 365 Leadership: Lead the charge in administering and supporting Office 365 services, including Exchange Online, SharePoint, and OneDrive, fostering a collaborative and accessible digital workspace for end-users.  

• Security Vigilance: Implement and diligently monitor security measures, compliance policies, and data protection solutions in the Office 365 and Intune realms to safeguard company data and end-user privacy. 

• Knowledge Sharing: Develop informative training materials and documentation to empower end-users to maximize the potential of Office 365 and Intune technologies.  

• Swift Troubleshooting: Quickly diagnose and resolve intricate technical issues tied to Office 365, Windows 10, and Intune, providing timely and effective solutions.  

• Elevating the User Experience: Continuously seek opportunities to improve the end-user experience by refining existing systems, integrating cutting-edge technologies, and staying at the forefront of industry trends.  

• Collaborative Spirit: Collaborate closely with cross-functional IT teams, including network, security, and helpdesk support, ensuring a unified IT ecosystem tailored to business needs. 

• Any other duties as assigned. 

What You'll Bring:  

• Degree / Diploma with an equivalent combination of education and professional experience. 

• At least 5+ years of experience in EUC / Microsoft 365 engineering/architecture roles. 

• Demonstrated expertise in managing Office 365, Intune, Windows 10/11, and related technologies. 

• Solid knowledge of security and compliance standards within Office 365 and Intune domains. 

• Exceptional problem-solving and troubleshooting skills. 

• Outstanding communication and interpersonal abilities for user support and knowledge sharing. 

• Strong organizational skills to manage multiple projects concurrently. 

• A commitment to staying informed about industry developments and emerging technologies, just as you exhibited in your previous role. 

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Work Location & Flexibility
At Brooks, we aim to foster a collaborative and engaging environment while offering flexibility where possible. Work arrangements may include a mix of in-office and remote work, depending on the nature of the role and business needs. Specific expectations will be shared during the interview process.

Brooks is committed to fostering a diverse and inclusive workplace and proudly serves as an equal-opportunity employer. We welcome all qualified applicants regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristics.

Diversity enhances our innovative capabilities and strengthens our ability to serve our customers and communities effectively. At Brooks Automation, we celebrate the unique experiences and perspectives each individual brings, believing they are essential to our collective success. Join us in building a workplace where every team member is valued and can thrive.

For applicants with disabilities requiring accommodations, don't hesitate to get in touch with or call to discuss your needs.

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