Senior E-commerce Marketing Manager

About ErgoLab

ErgoLab is a fast-growing home, bath, & bed brand in Southeast Asia, trusted by over 100,000 customers. From our #1 best-selling orthopedic pillow to bamboo bedding and bath essentials, we create products that transform how people rest, recharge, and live.

And we're just getting started: our vision is to become a leading regional home, bedding & bath brand, expanding into new countries, launching additional product lines, opening retail stores, and building B2B partnerships with hotels and resorts. We blend ergonomic precision, sustainable materials, and smart innovation to create everyday essentials that improve daily living.

Who We Need

We're looking for a Senior E-commerce Marketing Manager to take ownership of day-to-day e-commerce execution across Shopify, Shopee, Lazada, and TikTok Shop. This is a hands-on, growth-focused role where you'll ensure every campaign, product launch, and platform update is executed flawlessly and drives measurable results.

You'll lead the rollout of new campaigns, track performance data, and run ongoing split-tests across our D2C website & funnels to improve conversion rates. Part of your mission will be growing our marketplace presence - scaling Shopee, Lazada, and TikTok Shop into major revenue channels through consistent optimization.

If you thrive on data, speed, and ownership, and always look for high-performing results - this role is for you.

Marketplace Management (Shopee, Lazada, TikTok Shop)

• Oversee and optimize ErgoLab's marketplace storefronts - including listings, pricing, bundles, and promotional setup.
• Plan and execute marketplace campaigns, mega sales, and product launches to drive GMV and conversion.
• Coordinate with creative and media teams to ensure all assets, banners, and ad creatives are localized and uploaded on time.
• Monitor performance (CTR, CVR, AOV, ROAS) and provide actionable insights to improve sales and profitability.

D2C Campaign Execution & Optimization (Shopify)

• Manage day-to-day operations of the Shopify stores (Malaysia & Thailand), ensuring all products, collections, and upsells are accurate and optimized.
• Launch new campaigns and promotions — coordinating timing, assets, and tracking.
• Upload and test new advertorials, landing pages, and sales funnels to improve CVR and AOV
• Run ongoing A/B split-tests on pages, offers, and creatives (training and frameworks provided).
• Track campaign data to identify winning angles, best-performing pages, and opportunities to scale.

Performance Tracking & Reporting

• Maintain weekly reports summarizing performance for each Hero SKUs - including sales, ROAS, conversion rate, and top-performing creatives.
• Provide clear insights into what's working (angles, ads, funnels) and where improvements are needed.

Required Skills & Experience

• 4+ years in ecommerce operations/management with D2C brand experience.
• Proven track record of running or scaling ecommerce stores
• Strong familiarity with ecommerce platforms (Shopify, Shopee, Lazada, TikTok Shop).
• Experience with ad platforms (Meta, TikTok etc)
• Excellent project management and organizational skills.
• Strong analytical ability: confident producing sales/ROAS/profit reporting.
• Hands-on mindset, with the ambition to grow into a broader leadership role.
• Direct experience managing ecommerce stores across multiple Southeast Asian markets (e.g., Thailand, Malaysia) is a strong plus.

Why You'll Love Working With Us

• Competitive salary with performance bonus
• Stay on the cutting edge of ecommerce growth - we invest heavily in masterminds and world-class training, and you'll be the one implementing proven strategies from the best operators in the industry.
• Direct mentorship from the CEO - working closely together to implement world-class growth frameworks.
• 100% remote-friendly with flexible working hours.
• Paid leave & modern 5-day work week.
• Free ErgoLab products.
• Be part of a fast-scaling brand on track to become a top regional player, with new markets, retail expansion, and B2B opportunities ahead.
• Your work will directly impact both growth and customer experience - no corporate layers, no wasted effort.

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