Senior Quality Control and Assurance Executive

3 days ago

Kampung Baharu Nilai, Negeri Sembilan, Malaysia BERJAYA CKE ENTERPRISE SDN. BHD. Full time

About the role

As a Senior Quality Control and Assurance Executive at BERJAYA CKE GROUP, you will play a crucial role in ensuring the highest standards of quality and compliance across our manufacturing operations in Nilai, Negeri Sembilan. This full-time position is integral to upholding our commitment to excellence and customer satisfaction.

What you'll be doing:

Quality Control (QC)

  • Routine defects identification, highlighting, and monitoring of QM Inspectors, for both in-house products and trading products.
  • Perform incoming, in-process, and final product inspections based on approved quality standards.
  • Conduct dimensional checks, visual inspections, sampling, and functional testing.
  • Identify and report non-conformities; support root cause analysis and corrective actions.
  • Ensure production output meets product specifications and manufacturing requirements.
  • Maintain and verify calibration of inspection and measuring tools.

Quality Assurance (QA)

  • Attending, assisting, investigating, and composing Customer Complaint Reports.
  • Liaise with customers and suppliers on quality-related issues when required.
  • Assist in developing, implementing, and maintaining the Quality Management System (QMS).
  • Prepare and update SOPs, work instructions, inspection checklists, and QA documentation. To prepare, arrange, conduct, compose, amend, and submission of (but not limited to) Procedures, Work Instructions & Guidelines.
  • Support internal and external audits (ISO 9001 or other standards).
  • Maintain NCR, CAR, PAR, and quality documentation in an organized manner.

Continuous Improvement

  • Participate in quality improvement projects (5S, Kaizen, Lean, Six Sigma).
  • Monitor quality trends and recommend preventive measures.
  • Work closely with Production and R&D Teams to resolve quality issues.

Regulatory & Safety Compliance

  • Ensure all quality processes follow Malaysian manufacturing standards and company policies.
  • Promote safe inspection and testing practices within the factory environment.

What we're looking for:

Education & Experience

  • Bachelor's in Quality, Manufacturing, Mechanical/ Electrical Engineering, or a related field.
  • 3–5 years of QC/QA experience, preferably in the Manufacturing industries. Experience in the commercial kitchen equipment industry is an added advantage.
  • Knowledge of ISO 9001 and QMS Processes is a must.

Skills & Competencies

  • Strong understanding of inspection methods, testing tools, and measurement equipment.
  • Familiarity with Quality Tools (5 Whys, Fishbone Diagram, FMEA, SPC, Control Charts).
  • Good analytical and problem-solving ability.
  • Strong communication and report-writing skills.
  • Proficient in MS Office; experience with QC/QA software (Minitab, Paint, etc.).

Soft Skills

  • Detail-oriented and highly disciplined.
  • Resourcefulness in ensuring works flow smoothly.
  • Able to work independently with minimal supervision.
  • Team player with good time management.

About us

BERJAYA CKE GROUP has been a leading manufacturer of commercial kitchen equipment in Malaysia for over 45 years. With a strong focus on quality, efficiency, and innovation, we are committed to delivering exceptional service to our clients and creating a dynamic, collaborative work environment for our employees. Join us as we continue to grow and shape the future of our industry.

If you are a dedicated, detail-oriented quality professional who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity. Click the "Apply now" button to submit your application.

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