Retail Assistant

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia AP Millennium Consultants Full time 23,000 - 38,400 per year

Location: Klang Valley

Working hours: 9.30am - 10pm, Working days: 4 days work, 3 days off

Working hours: 9.30am - 6.30pm, Working days: 5 days work, 2 days off

Salary: RM2300 - RM3200 + commission

Employment Status: 1 year contract (Renewable basis)

ACCOUNTABILITIES

  • Conducting product demonstrations. Execution of retail operations activities and application of effective sales techniques to understand customer needs and promote relevant products and services; i.e. sales, servicing and administration at outlets and comply with the guidelines, policies, procedures and SLAs.
  • Create conversations and engage with the customers to convert into sales opportunities (postpaid / prepaid registrations, devices, VAS and accessories, etc.)
  • Result-driven and stay up-to-date with the product features and maintain retail outlet visual appearance in high standards.
  • Professionally and accurately handle customers' enquiries and requests by applying good knowledge of modern tools. Policies and processes. Execute and adhere to retail outlet and service impression as well as service mannerism guidelines as per company's direction.
  • Achieve desirable Net Promoter Score (NPS) by providing exceptional service to the customers. Providing customers with advisory. Product ownership experience and good after sales support.
  • Resolve and update customers' enquiries and complaints and the service is quick and efficient to ensure maximum customer satisfaction by taking ownership of customers' issues.
  • Involve in special events or outside sales and servicing initiatives i.e. device launching as set by the management and execute departmental improvement initiatives at the outlet level.
  • Provide continuous and positive feedback to Retail Manager/ Retail Senior Manager on operations and other relevant matters for improvement purposes.
  • To maintain accuracy of transactions, inquiries and complaints to meet required KPIs thereby increasing customers' trust and satisfaction.
  • Execute departmental improvement initiatives at the outlet level and perform any other duties as directed by the superior.

JOB REQUIREMENT

  • Higher Secondary / STPM / Professional Certificate / Diploma / Degree or its equivalent.
  • Relevant work experience of minimum two (2) years in Telco or retail industries preferred. Experience in showcasing and conducting product demonstrations preferred.
  • Obsessed with customers, passionate about sales, competitive spirit and understand people through interactive conversations.
  • Tech-savvy and computer literate.
  • Excellent communication, written and interpersonal skills. Strong verbal & written English. Mandarin-speaking is an added advantage
  • Personal traits: Positive, Passionate, Collaborative, Creative, A Self Starter, Ability to perform under pressure, a team player and leadership qualities.

Job Type: Full-time

Pay: RM2, RM3,000.00 per month

Experience:

  • Retail sales: 1 year (Preferred)

Work Location: In person

  • Retail Assistant

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia LC Waikiki Retail Malaysia SDN BHD Full time 8,000 - 12,000 per year

    A branch of LC Waikiki, an Istanbul-based retail chain, based at Berjaya Times Square and we are looking to hire sales assistants, specifically:Sales floor assistantsWarehouse clerksCashiersQualifications and qualities that we are seeking:Minimum SPM.Fluent in English and Malay.Computer literate.Strong basic math skills.Great customer service.Professional at...

  • retail assistant

    2 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia LC Waikiki Retail Malaysia SDN BHD Full time 29,424 per year

    A branch of LC WAIKIKI, an Istanbul - based retail chain, based at TRX Mall and we are looking to hire sales Assistant , specifically:Sales floor assistantWarehouse clerkCashierQualification and qualities that we are seeking:Minimum SPM.Fluent in English and MalayComputer literateStrong basic math skillGreat customer serviceProfessional at work place and...

  • Retail Sales Assistant

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia LC Waikiki Retail Malaysia SDN BHD Full time 24,170 per year

    A branch of LC Waikiki, an Istanbul-based retail chain, based at Berjaya Times Square and we are looking to hire sales assistants, specifically:Sales floor assistantsWarehouse clerksCashiersQualifications and qualities that we are seeking:Minimum SPM.Fluent in English and Malay.Computer literate.Strong basic math skills.Great customer service.Professional at...

  • Retail Assistant

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia PLC PET LOVERS CENTRE SDN. BHD. (RETAIL) Full time 2,000 - 2,300 per year

    ResponsibilitiesA customer service representative who supports the day-to-day business operations of the retail store in meeting sales target/KPIs in line with business objectives.Perform cashiering functions in terms of product purchase by balancing cash registers.Recommend and promote product or PLC membership sign-ups and renewals to meet customers' needs...

  • Retail Assistant

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Ozwin Retailing Sdn Bhd Full time 30,000 - 40,000 per year

    About the role Are you passionate about delivering exceptional customer service and thriving in a personalised retail environment? We are seeking a dedicated Retail Assistant to join the team at Ozwin Retailing Sdn Bhd in Kuala Lumpur - Pavilion Damansara. This full-time role will see you play a vital part in ensuring our customers enjoy a seamless and...

  • Retail Assistant @ Sungei Wang

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia PLC PET LOVERS CENTRE SDN. BHD. (RETAIL) Full time 24,000 - 27,600 per year

    Responsibilities:A customer service representative who supports the day-to-day business operations of the retail store in meeting sales target/KPIs in line with business objectives.Perform cashiering functions in terms of product purchase by balancing cash registers.Recommend and promote product or PLC membership sign-ups and renewals to meet customers'...

  • Retail Assistant

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia FF Worldwide Full time 20,400 - 20,640 per year

    We are looking for an energetic and customer-focused Sales Assistant to join our retail team. In this role, you will assist shoppers, promote products, process sales, and ensure an exceptional in-store experience. Responsibilities include greeting customers, answering inquiries, maintaining product displays, and meeting sales targets. Ideal candidates are...

  • full time】nitori-retail-manager-candidate(nrmc)

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia NITORI RETAIL SINGAPORE PTE LTD Full time 30,000 per year

    NITORI RETAIL MANAGER CANDIDATE (NRMC)We are seeking enthusiastic fresh graduates with Bachelor's Degree to join us as NRMC, a role designed to develop future managers for our expanding retail operations.Why NITORI RETAIL MALAYSIA:We are on a mission to enrich homes across Malaysia and plan to open at least 5 new stores annually.We offer significant career...

  • IT Support Retail

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia GCH Retail (Malaysia) Sdn Bhd Full time 27,600 per year

    Job Summary:Provide on-site IT support to ensure smooth daily store operations. Responsible for troubleshooting, maintaining, and supporting POS systems, back-office applications, and IT equipment.Key Responsibilities:Provide first-level support for POS, printers, scanners, and network issues.Perform daily system checks and basic troubleshooting.Coordinate...

  • Retail Assistant @ MyTown Shopping Centre

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia PLC PET LOVERS CENTRE SDN. BHD. (RETAIL) Full time 24,000 - 27,600 per year

    Responsibilities:A customer service representative who supports the day-to-day business operations of the retail store in meeting sales target/KPIs in line with business objectives.Perform cashiering functions in terms of product purchase by balancing cash registers.Recommend and promote product or PLC membership sign-ups and renewals to meet customers'...