Change Manager

Requisition Number: 36330

Job Location: Kuala Lumpur, MYS

Work Type: Hybrid Working

Employment Type: Permanent

Posting Start Date: 05/11/2025

Posting End Date: 30/11/2025

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Job Summary

An experienced and dynamic professional to support the execution of the Beacon programme driving core elements of design and implementation across the bank.

This programme is responsible for reshaping the value proposition of Supply Chain Management encompassing extensive organisation design while optimising the processes for how the bank manages and delivers procure to pay processes across all spend.

Working with the programme director, you will support core elements of business analysis to underpin either the target operating model or the spend optimisation activities. You will have to draw on a range of core business analysis skills including: requirement gathering, interviewing, change assessment, process design, financial modelling. You will work closely with senior leadership to manage a scalable, efficient, and future-proof supply chain operating model, ensuring alignment with the bank's broader business objectives, regulatory requirements, and sustainability goals.

Key Responsibilities

Strategy

• Manage the execution of detailed business requirement definition in pursuit of the defined strategic changes.
• Collaborate with executive leadership and key stakeholders to enact strategic objectives, performance indicators, and project milestones for the transformation process.
• Maintain the benefits realisation and business case viability assessment conducting variance and what if analysis as required
• Support strategic decision making through the synthesis of key analytics.

Business

• Implement best practices in supply chain management, as part of the defined programme plan
• Regularly report on progress, challenges, and successes to senior leadership, ensuring that transformation efforts are on track and delivering expected outcomes.
• Define and monitor key performance indicators (KPIs) ensuring continuous improvement and sustainable performance throughout the transitio

Processes

• Support execution of a comprehensive change management plan that ensures smooth transition and stakeholder buy-in at all levels.
• Assure the communications, training and coaching, to impacted teams to ensure alignment with the new operating model and effective use of new systems and processes.

People & Talent

• Build relationships across functions to deliver the programme outcomes against the set milestones
• Role model the Bank's Valued Behaviours at all times
• Drive a culture of data driven decision making within the context of the change across the tea

Risk Management

• Ensure that the redesigned supply chain operating model complies with all relevant regulatory, risk, and compliance frameworks, including those specific to the banking industry.
• Identify and mitigate risks throughout the transformation process, proactively addressing any barriers to successful implementation.

Governance

• Engage and build strong relationships with key internal stakeholders, including IT, finance, risk, compliance, and senior management, to ensure alignment of the transformation with the bank's broader objectives and regulatory frameworks.
• Analyze performance data to identify trends and implement corrective actions as needed to achieve strategic objectives

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Key stakeholders

• Global Head, SCM
• SCM Management Team
• COO, Strategy & Talent
• Group Head, Strategy & Talent
• Global Head of HR, Strategy & Talent
• CIO, SCM
• CFO, SCM
• Fit For Growth Programme

Qualifications

• EDUCATION:
• Bachelor's or Master's degree in Supply Chain Management, Business Administration, Engineering, Finance, or other relevant field. Certifications such as APICS CPIM, Six Sigma, or similar are highly desirable.
• EXPERIENCE:
• A minimum of 10 years of experience in a leadership or transformation role, ideally within supply chain management / procurement. Must have experience in full-scale operating model change.
• Proven track record in leading large-scale transformation initiatives, including designing and implementing new operating models, optimizing supply chain / procurement processes, and driving operational excellence.
• Strong experience in managing cross-functional teams and working with senior leadership to drive strategic change.
• Knowledge of supply chain technologies (e.g., ERP systems, automation tools, AI/ML) and industry best practices.

Skills and Experience

• Problem Solving
• Change Management
• Supply Chain Management
• Cross-Functional Collaboration
• System & Technology Integration

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.