IT Infrastructure Specialist

3 days ago

Petaling Jaya, Selangor, Malaysia Toyota Capital Malaysia Sdn. Bhd. Full time

Are you passionate about managing cutting-edge IT systems and ensuring seamless business operations? Join our team as an IT Infrastructure Specialist, where you'll play a key role in designing secure infrastructure, managing Microsoft 365 environments, and delivering Level 2 support to keep our technology running smoothly.

Responsibilities:

  1. Manage Microsoft 365 & Security: Administer O365 licenses, security, and compliance settings across Microsoft 365 Admin Center, Azure, Exchange Online, Intune, Defender, Teams, SharePoint, and OneDrive.
  2. Infrastructure Design & Projects: Lead and support IT projects, design secure and scalable infrastructure, and align solutions with business and IT strategies.
  3. System Maintenance & Support: Handle change requests, troubleshoot issues, monitor systems, and perform health checks on servers, VMware, storage, firewalls, and network devices.
  4. End-User Support (Level 2): Provide advanced technical assistance for escalated issues, ensuring timely resolution and minimal disruption to operations.
  5. Risk & Compliance: Maintain UAT, Production, and DR environments; manage upgrades, patches, and security controls; support audits and ensure compliance with global standards.
  6. Documentation & Governance: Keep SOPs, policies, and IT documentation updated; recommend improvements for efficiency and security.

Requirements:

  • Bachelor's Degree in Computer Science / Information Technology.
  • CCNA Certification is an added advantage.
  • 5–6 years of hands-on technical experience in helpdesk support, administration, and maintenance of network & infrastructure systems.
  • Ability to provide after-hours support for urgent incidents.
  • Strong communication skills in English and Bahasa Malaysia

Why Join Us?

Competitive Salary & Performance Bonus

We value your contributions and reward results.

Comprehensive Health Coverage

Includes GP outpatient, hospitalization, and insurance benefits.

Dental & Optical Benefits

Stay healthy and confident — we've got you covered.

16% Employer EPF Contribution

Above the statutory rate — we invest in your future.

Career Growth Opportunities

Take your career to the next level with us through continuous learning and internal mobility.

Positive Work Culture

Be part of a supportive team with strong values and collaboration.

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